The staff! The staff! The Staff! They are super stars! The were all helpful, friendly and welcoming. The hotel was clean. The bar was lovely and the bar snacks were remarkably good.

This was the very best Hotel experience that I have had in a very long time. Flying out to my new job with Royal Caribbean Cruise Line, my flight was leaving first thing in the morning. The staff reassured me that transportation to the airport is available anytime during the day or night. With needing to be at the airport at 4:00AM, this was beyond the best experience! There are places to eat nearby within walking distance and plenty of things to do in the hotel. The housekeeping does an amazing job and the front desk staff as well! Best hotel staff and experience I have had in a very long time. Thank you so much for a short and relaxing stay at Marriott. Front desk was beyond excellent even when needing Airport Transportation at 4:00AM. Thank you so much for an unforgettable experience that you have made! From now on, I know to stick with this hotel when flying out of Richmond.

I’ve stayed here a couple times with my family. The hotel is clean and staff are welcoming. Ms.Jeanna helped me book my stay and also promptly brought my family up some fresh towels upon request. We will stay again.

Very quiet, very clean, very friendly staff, and a great mattress! Will definitely stay here again. As always my only downside of staying at the courtyard is the bistro. All of the Marriott brands have free coffee or breakfast in the morning.

I was impressed with how clean the entire property was. From the lobby and bar area, to the hallways, and especially my room - it all was very clean. The modern decor was really nice too. The front desk staff was working so hard to manage multiple guest requests and needs at once, and they kept their cool and professionalism despite the challenges. They both were friendly and helpful. What a nice touch to offer the lemonade to guests, and I appreciated the comfortable loungers in the business area where I could relax and watch TV while my daughter took a nap in our room. We chose this hotel since it offers 24 hr airport shuttle service, and the driver went above and beyond to help us very early on our departure morning. He was really great, just like all of the employees we met. I enjoyed my short stay at this property and will definitely return if I'm in Richmond again!

I stay here often. Each time the building deteriorates more. Same broken flashing light on the front and expensive food with only coffee for sale. This time I washed a load of clothes so I didn't...

Love the new room decor... I stay here often. The staff is friendly and helpful, never had a complaint that was not resolved during my stay. My son loves the indoor pool, we feel safe when staying...

I love staying here good room,very neat and clean , smiley crews. On bistro, 1 of there crew named Ms.Alma Capete is verykind she served a good meal..keep up the good work mam you have my respect...

Got to RIC on Jan. 06, 2022, @ 2:15 am, delayed flights! Wonderful! Marriott sent a shuttle and was already waiting for me. Amazing driver asked me if I needed to get something to eat due to my late...

Clean rooms, good friendly staff. Convenient location. Pretty close to downtown. Lots of restaurants nearby and within walking in distance. It's what you'd get for what you're paying. Free, safe...

We had a ridiculously early flight out of RIC (as in, the first of the day at 5:25am) so we decided to drive to the airport and spend the night nearby. Marriott Courtyard was a good choice. Very...