The Rubens at the Palace
39 Buckingham Palace Road, Near Apollo Victoria Theatre, London, SW1W 0PS, United Kingdom
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
Rooms
161
Pets
Yes
from $ 4,246.21
28
Jun
The Rubens at the Palace, London
The Rubens at the Palace
This stunning boutique-style hotel overlooks Buckingham Palace and its mews and provides exceptional comfort and personal service where no request is too large no detail too small. The deluxe Rubens is a short walk from Victoria train Underground and bus stations and is ideal for Victoria Palace Theatre and Victoria Apollo Theatre. A short walk away are Westminster Green Park and Shaftesbury Avenue. Each room at Rubens has thoughtful extras as well as homely comforts while the glass-panelled lounge offers fantastic views of the pageantry and Royal occasions. The English Grill restaurant offers a la carte dining featuring a contemporary brasserie-style menu including salads main courses steaks desserts and signature dishes. The Palace Lounge offers drinks and snacks as well as afternoon tea overlooking the Royal Mews. Victoria Underground Station and the shops and amenities of Victoria Square can be reached in 5 minutes' walk from the hotel.
Price & Availability
Select your room
Classic Double Room ·
Room Only · Double
Early Booking discount -177.00 - Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Superior King Room ·
Room Only · King
Early Booking discount -197.38 - Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Habitación ·
Room Only
Cancel free of charge before Mon, 10 Jun 2024
Standard Double Room ·
Room Only
Cancel free of charge before Sat, 8 Jun 2024
Classic Double Room ·
Bed & Breakfast · Double
Exclusive discount -448.89 - Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Superior Room ·
Room Only
Cancel free of charge before Mon, 10 Jun 2024
Superior Double or Twin Room ·
Room Only
Cancel free of charge before Sat, 8 Jun 2024
Superior King Room ·
Bed & Breakfast · King
Exclusive discount -494.14 - Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Habitación ·
Bed & Breakfast
Cancel free of charge before Mon, 24 Jun 2024
Standard Double Room ·
Bed & Breakfast
Cancel free of charge before Sat, 8 Jun 2024
Superior Room ·
Bed & Breakfast
Cancel free of charge before Mon, 24 Jun 2024
Superior Double or Twin Room ·
Bed & Breakfast
Cancel free of charge before Sat, 8 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
995 reviews
5
3864
4
1117
3
282
2
121
1
40
Customers Review
Cleanliness 4.7
Comfort 4.4
Neighborhood 4.8
Amenities 4.5
Condition 4.4
Recomendation 89.6%
“Where to start! Me and my girlfriend stayed here as a special occasion close to Christmas. Boy were we in for a surprise, we’d upgraded our room but the room we were given was well below the standards of a 5* hotel. The room was situated at a junction between 3 corridors, so people would walk past at all hours of the day slamming the corridor doors. The walls were as thin as paper too so we could hear everything from the other rooms. As for the room itself, it was drab, dreary and dated. The room was incredibly dark and half the lights didn’t work, paint was peeling, the carpet was stained and looked 50yrs old and the room was much worse than ones at a 3* hotel, the room didn’t even come with a mini bar.
As for the bathroom, this is where things get interesting. The plumbing in the hotel seems to be very poor, both the sink and toilet were blocked during our stay. We only found this out around 10pm when we used the loo, we went down to reception to report this and request a change of rooms. We were told no rooms were available (this was untrue as you could book a room at the hotel online), we were also told there was no one available to fix the toilet. The staff at the hotel agreed to refund us for our stay but this refund hasn’t been received yet, they have told our travel agent that they changed our room which is a lie.
Only good thing about this place is the breakfast which was lovely, but the portion sizes are very small and for the price you are paying not worth it!”
— Arshia Mofrad
“The hotel is excellent, a small boutique hotel with a fabulous staff - starting with the doorman, the front desk crew, bartenders and waiters, what a great staff. The breakfast was fabulous and the dining room is gorgeous. We had a nice size room, decorated in red and white, super comfortable bed with a cozy comforter. The restaurant next door had some of the best soup I've ever had, and it's great to sit outside and people watch for a bit. The hotel is in a really great location close to Victoria Station, Buckingham Palace, lots of other places close by to have a drink or dinner. We will definitely stay again.”
— Beth Best
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