Swissôtel Chicago
323 East Upper Wacker Drive, Near Chicago Riverwalk, Chicago, IL 60601-9722, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
661
Pets
Yes
16
May
Swissôtel Chicago, Chicago
Price & Availability
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Overall
Excellent
4.3
1806 reviews
5
3098
4
1631
3
594
2
311
1
233
Customers Review
Location 4
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.6
Amenities 4.2
Condition 4.5
Recomendation 81.5%
“Beautiful hotel and great service. I would've gave it 5 stars but they didn't have a secondary situation for parking. They said their parking garage was full and had no direction on how to really help you or direct you with parking somewhere else.”
— Regina Martin
“Booked for one night and honestly I was very disappointed. In the middle of the pandemic, the rooms should be clean. I can tell this room was not thoroughly cleaned at all between stays. There was a ton of hair, fake eyelashes and band aid on the floor, etc. if they had made an effort to clean this room properly that wouldn’t have happened. Waste of money, left rather than staying in an unsanitary room.”
— Breanne Nelson-Litkenhus
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