Hilton Tulum Riviera Maya All-Inclusive Resort
Carretera Cancun Tulum 307, Near Aktun Chen, Near Xcacel Beach, Near Xel-Há Park, Tulum, 77774, Mexico
Rating
4.1
Price Level
$$$$
Rooms
735
Pets
No
from $ 2,913.77
18
May
Hilton Tulum Riviera Maya All-Inclusive Resort, Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
Among the mangroves of the magical Riviera Maya, ancient roots and a future-focused commitment to sustainability blend in a mesmerizing dance. Seek serenity in our luxury spa and uncover your sense of wonder in our resort with five pools, 11 restaurants and magnificent views. When you stay at Conrad Tulum in Akumal, you'll be within a 10-minute drive of Hekab Be Biblioteca and Xcacel-Xcacelito Sanctuary. This 5-star hotel is 1.1 mi (1.8 km) from Xcacel Beach and 2.7 mi (4.3 km) from Akumal Beach. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Grab a bite to eat at Maratea Mediterranean, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafés. Visit one of the 3 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 449 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.
Price & Availability
Select your room
Standard King Room (Nature View) ·
All Inclusive · King
Non Refundable
Preferred Rate
Standard 2 Queen Room (Nature View) ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Habitación Doble Garden View One Bed ·
All Inclusive
Non Refundable
Standard King Room (Accessible) ·
All Inclusive · King
Non Refundable
Standard King Room (Resort View) ·
All Inclusive · King
24% discount
Non Refundable
Standard Room (with View) ·
All Inclusive
Non Refundable
Large King Room (Nature View) with Balcony ·
All Inclusive
Preferred Rate
Standard King Family Room (Nature View) ·
All Inclusive · King
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Preferred Rate
Standard 2 Queen Family Room (Nature View) ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Standard King Room ·
All Inclusive · King
15% discount
Non Refundable
Oceanfront King Room (Accessible) ·
All Inclusive · King
24% discount
Non Refundable
Standard 2 Queen Room (Resort View) ·
All Inclusive · 2 Queen
24% discount
Non Refundable
Large King Room with Balcony (Accessible) ·
All Inclusive
Large 2 Queen Room (Nature View) with Balcony ·
All Inclusive
Habitación Doble One Bed ·
All Inclusive
Non Refundable
Standard 2 Queen Room ·
All Inclusive · 2 Queen
15% discount
Non Refundable
Preferred Rate
Standard 2 Queen Room (Limited Ocean View) ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Preferred Rate
Standard King Room (Limited Ocean View) ·
All Inclusive · King
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Habitación Doble One Bed ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Double Room (with View) ·
All Inclusive · Double
Package Rate
Non Refundable
Standard Double Room (Accessible) ·
All Inclusive · Double
Package Rate
Non Refundable
Standard 2 Queen Room (Limited Ocean or Resort View) ·
All Inclusive · 2 Queen Beds
Non Refundable
Standard King Room (Ocean View) ·
All Inclusive
Non Refundable
Oceanfront 2 Queen Room with Beach Access ·
All Inclusive · 2 Queen
24% discount
Non Refundable
Preferred Rate
Ground Floor King Family Room ·
All Inclusive · King
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Preferred Rate
Ground Floor 2 Queen Family Room ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Large 2 Queen Room (Limited Ocean View) with Balcony ·
All Inclusive
Habitación Doble Garden View ·
All Inclusive
Non Refundable
Standard King Room (Ocean View) ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Oceanfront King Room ·
All Inclusive · King
24% discount
Non Refundable
Standard 2 Queen Room (Ocean View) ·
All Inclusive · 2 Queen
Non Refundable
Large King Room (Ocean View) with Balcony ·
All Inclusive
Oceanfront 2 Queen Room (Ocean View) ·
All Inclusive · 2 Queen Beds
Non Refundable
Standard Room (Limited Ocean View) ·
All Inclusive
Package Rate
Non Refundable
Large 2 Queen Room (Ocean View) with Balcony ·
All Inclusive
King Bed - Ocean View ·
All Inclusive
15% discount
Non Refundable
Standard Queen Room (Resort View) ·
All Inclusive
Non Refundable
Standard King Family Room (Ocean View) ·
All Inclusive
Non Refundable
Standard Double Room (Ocean View) ·
All Inclusive · Double
Package Rate
Non Refundable
Oceanfront King Room ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Premium 2 Queen Family Room (Nature View) with Balcony ·
All Inclusive
Preferred Rate
Oceanfront 2 Queen Room ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Ground Floor Large King Family Room with Balcony ·
All Inclusive
Standard 2 Queen Family Room (Ocean View) ·
All Inclusive · 2 Queen
Non Refundable
Standard King Family Room (Ocean View) ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Oceanfront Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Ground Floor Large 2 Queen Family Room with Balcony ·
All Inclusive
Standard 2 Queen Room (Nature View) ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Large King Family Room (Ocean View) with Balcony ·
All Inclusive
Standard King Room (Nature View) with Balcony and Lounge ·
All Inclusive
Standard 2 Queen Room (Nature View) with Lounge Access and Balcony ·
All Inclusive
Large 2 Queen Family Room (Ocean View) with Balcony ·
All Inclusive
Ground Floor King Family Room (Accessible) ·
All Inclusive
Cancel free of charge before Mon, 13 May 2024
Standard 2 Queen Family Room (Resort View) ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Family Room (Ocean View) ·
All Inclusive
Non Refundable
Habitación Familiar 2 Beds ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard King Room (Limited Ocean View) with Lounge Access and Balcony ·
All Inclusive
Standard 2 Queen Room (Limited Ocean View) with Lounge Access and Balcony ·
All Inclusive
Club King Room (Limited Ocean View) ·
All Inclusive
Cancel free of charge before Mon, 13 May 2024
Standard 2 Queen Room (Ocean View) with Lounge Access and Balcony ·
All Inclusive
Ground Floor King Family Suite ·
All Inclusive · King
Non Refundable
Standard King Suite (Limited Ocean View) ·
All Inclusive · King
Non Refundable
Habitación Doble Side Sea View ·
Room Only
Non Refundable
Habitación Doble Side Sea View ·
Bed & Breakfast
Non Refundable
Standard Suite ·
All Inclusive
Non Refundable
Standard Family Suite ·
All Inclusive
Non Refundable
Habitación Familiar ·
Bed & Breakfast
Non Refundable
Standard Suite (Limited Sea View) ·
All Inclusive
Non Refundable
Ground Floor King Family Suite ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Habitación Familiar Sea View 2 Beds ·
Full Board
Non Refundable
Standard King Suite (Limited Ocean View) with Balcony ·
All Inclusive
Ground Floor King Family Suite with Balcony ·
All Inclusive
Standard King Suite (Limited Ocean View) with Lounge Access ·
All Inclusive
Standard King Family Suite (Ocean View) ·
All Inclusive · King
Non Refundable
Standard King Suite (Ocean View) ·
All Inclusive · King
Non Refundable
Preferred Rate
Oceanfront King Suite ·
All Inclusive · King
May 1st - May 31st - 51.00% discount
Cancel free of charge before Tue, 14 May 2024
Standard Suite (Sea View) ·
All Inclusive
Non Refundable
Standard King Suite (Limited Ocean View) (Accessible) ·
All Inclusive
Cancel free of charge before Mon, 13 May 2024
Oceanfront King Family Suite with Beach Access ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard King Family Suite (Ocean View) with Balcony ·
All Inclusive
Habitación Doble Sea View One Bed ·
Full Board
Non Refundable
Standard Suite (Sea View) ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Suite ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Family Suite ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard King Suite (Ocean View) with Lounge Access and Balcony ·
All Inclusive
Standard Suite (Limited Sea View) ·
Full Board
Non Refundable
Standard Family Suite ·
Full Board
Non Refundable
Club Suite ·
All Inclusive
Non Refundable
Governors King Suite ·
All Inclusive · King
Non Refundable
Governors King Suite with Balcony ·
All Inclusive
Deluxe Suite (Sea View) ·
All Inclusive
Non Refundable
Presidential King or 2 Double Suite with Balcony ·
All Inclusive
Presidential King Suite ·
All Inclusive · King
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
890 reviews
5
74
4
2
3
3
2
0
1
2
Customers Review
Cleanliness 4.5
Comfort 4.3
Amenities 4.2
Condition 4.5
“A propriedade é maravilhosa e a arquitetura é realmente ótima. É muito evidente que a equipe está tentando o seu melhor para agradar os hóspedes. No entanto, devo dizer muito honestamente que esta não é uma experiência de 5 estrelas neste momento - fica aquém em várias áreas muito importantes que tenho certeza que eles acabarão corrigindo. Primeiro, e mais importante, a propriedade não é acessível a cadeiras de rodas, pois há escadas significativas perto do lobby sem acesso por elevador. Em segundo lugar, muitos dos funcionários não falam inglês e é muito difícil se comunicar. Terceiro, não há menus impressos para os restaurantes, então eles estão direcionando para códigos QR que muitas vezes não funcionam devido a problemas de sinal e também não são úteis para os hóspedes que desejam se desconectar de seus telefones. Além disso, devo dizer que a experiência do Hilton Honors não foi ótima, pois chegamos à noite e eles ainda não tinham um quarto disponível para nós por mais de uma hora (a propriedade está praticamente vazia e isso não é aceitável para 5 resort estrela). Os quartos são bastante pequenos, nada de muito especial. Algumas coisas menores a serem observadas, os canais de TV não estão funcionando (eles têm algum problema de sinal), tivemos um termostato quebrado no quarto e a movimentação pelo resort às vezes leva 20 a 30 minutos de espera por um carrinho de golfe. Do lado positivo, as pessoas são muito gentis e tivemos uma experiência maravilhosa de jantar em seu restaurante mediterrâneo. A equipe do restaurante foi realmente impecável em seu serviço e estamos gratos por isso.”
— Minati Acharya
“Resort maravilhoso, equipe nota 10, limpeza e conforto 10, comida maravilhosa e abundante, bebidasde ótima qualidade, atendimento excelente.”
— Rosangela Paulino
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