Very clean and helpful staff. No free parking unfortunately but secure parking at least.

Our family of 4 spent 18 nights here while we took Spanish classes in the area. The staff was incredibly kind and friendly, the restaurant was reliably good. The rooms were always cleaned well. Paulina, the HR manager, legitimately helped saved my life when I had a medical emergency. The staff went above and beyond to accommodate all of our needs and I would definitely consider staying there again. The location is also perfect. La Roma is a wonderful, clean, walkable neighborhood. We have 2 young daughters, 3 and 6 and we never felt uncomfortable walking the area to nearby parks, restaurants, etc.

Great location. Artsy decor. Good price. Would stay again.

Excellent place to stay. They're very accommodating. It's worth the extra money you pay. Il be back

I usually don't complain about hotels but this one was absolutely outrageous. Worst Marriott/Sheraton hotel I've ever stayed in my life. I do not recommend this hotel if you want to sleep, especially during weekends. I stayed in room 606 for three nights. The first night I heard noises (steps) upstairs but I sleep easily, the second night same thing but all right. The third night (a Friday) I wanted to sleep earlier because I was going to catch a morning flight at 6 AM. I tried to sleep but the noise upstairs was unbearable - turns out there is a bar / dance club - with lots of steps and people moving things around, it was REALLY loud. I called the front desk at 10 PM and they said they would solve it. I called again at 11 PM, they said again they would solve it. I called again at 12 AM and again they said they would solve it -- they never solved it. I decide to give up sleeping and I headed to the airport earlier because the noise was unbearable. I will never stay in this hotel again and I do not recommend it to anyone. The treatment I received was very subpar especially for someone who is Marriott Ambassador Elite (highest status in the chain). I will request a full refund for my stay because I had work to do on Saturday and my productivity was hindered given the lack os sleep.

I am staying here currently. Upon first glance, I thought the hotel looked more dated than I expected, but the staff was friendly and the rate was good. After settling in, loud construction began on...

This hotel was great! We were very nervous to sleep in a hotel room with our child (toddler) and were very lucky to find the Sheraton. Recent reviews have said the rooms are tired but we disagree...

In a nice area and safe, with bars and restaurants. Hotel ok, room was fine nothing special but ok. TV didn’t work. Breakfast was extra and most of the time I ate out. WiFi worked ok. Overall ok for...

I am currently in my room at the hotel preparing to check out. I cannot say enough about this property and its staff. Their COVID precaution measures are above hospital standards. I was greeted...

I checked in late at night and there was a lot of noise in the lobby. I was on a low floor and when I returned to the lobby to see if they could move me the two staff members working were rude and...

We arrived late in the evening and we had trouble with getting air in our room. We asked them to send someone to fix it while we were at dinner. When we returned to our room, the room was still very...