“One of the worst experiences of my and my wife's lives. Not only was our room completely filthy but it was filled with spiders. The floors had NOT been cleaned, so much so our socks are now permanently stained grey/black. The maintenance was also lacking like crazy, toilet leaked all night, walls were clearly not repaired and maintained well, and the soap dispenser leaked. Not to mention I had to come running when my wife found a SPIDER IN THE SHOWER and almost had a heart attack.The hotel was supposed to be non-smoking but we found cigarette butts all over the back porch. The entire hotel premises was a mess, and the landscaping was in complete disarray. We even had someone who was staying there tell us that he worked on the initial hotel layout and how nice it used to be... but not anymore.The bed was alright but it seemed a little strange that it didn't come with a fitted sheet. The pillows were EXTREMELY uncomfortable and the A/C was far too loud to even sleep. We came to his hotel to get a spa day and get some relaxation but we actually left within 8 hours of our arrival in the middle of the night. We didn't sleep at all and will never come back here ever again. A complete waste of money and actually made our stress level worse than if we would have never gone at all. Uma das piores experiências da minha vida e da minha esposa. Não só o nosso quarto estava completamente imundo, mas estava cheio de aranhas. Os pisos NÃO foram limpos, tanto que nossas meias agora estão permanentemente manchadas de cinza / preto. A manutenção também estava faltando como um louco, o banheiro vazou a noite toda, as paredes claramente não foram reparadas e mantidas bem, e o dispensador de sabão vazou. Sem contar que tive que vir correndo quando minha esposa encontrou uma ARANHA NO BANHO e quase teve um infarto.O hotel deveria ser para não-fumantes, mas encontramos pontas de cigarro por toda a varanda dos fundos. Todas as instalações do hotel estavam uma bagunça, e o paisagismo estava em completa desordem. Nós até tivemos alguém que estava hospedado lá nos dizendo que ele trabalhou no layout inicial do hotel e como costumava ser bom ... mas não mais.A cama era boa, mas parecia um pouco estranho que não viesse com um lençol. Os travesseiros eram extremamente desconfortáveis ​​e o A/C era muito alto até mesmo para dormir. Nós viemos para o hotel dele para pegar um dia de spa e relaxar um pouco, mas na verdade saímos 8 horas após a nossa chegada no meio da noite. Nós não dormimos nada e nunca mais voltaremos aqui. Um completo desperdício de dinheiro e, na verdade, piorou nosso nível de estresse do que se nunca tivéssemos ido.”

“I drove four hours after calling to make a reservation and asking if they had a pool. I was unable to book any spa services as no one ever answers the phone and the front desk is unable to help. I arrived in 108 degree weather to check in a find the pool shut down. The vending machines are also empty and the cleanliness of the room was more than questionable. My feet turned black from walking on their floors and the bed skirts and curtains were filthy. The next morning we tried to order food from the restaurant. They didn’t answer the phone for more than ten minutes and then they told us they did not have half the food listed on their website. Terrible experience. Won’t be back.”