Krystal Grand Puerto Vallarta
Avenue de las Garzas 136, Zona Hotelera, Near La Isla, Puerto Vallarta, 48333, Mexico
Rating
3.9
Price Level
$$$
Rooms
451
Pets
No
from $ 2,155.90
20
May
Krystal Grand Puerto Vallarta, Puerto Vallarta
Krystal Grand Puerto Vallarta
Located in Puerto Vallarta 200 metres from Playa de Oro The Hacienda at Hilton Puerto Vallarta provides accommodation with a restaurant free private parking a fitness centre and a bar. Featuring room service this property also provides guests with a terrace. The hotel features an outdoor pool a 24-hour front desk and free WiFi is available. Guests at the hotel can enjoy a buffet or a Full English/Irish breakfast. Cruise Ship Pier is 700 metres from The Hacienda at Hilton Puerto while Puerto Vallarta International Convention Center is 6 km away. The nearest airport is Lic. Gustavo Diaz Ordaz Airport 3.9 km from the accommodation.
Price & Availability
Select your room
Preferred Rate
Deluxe King Room (Ocean View) ·
All Inclusive · King
Especial Mayo - 18.00% discount
Cancel free of charge before Sat, 11 May 2024
Deluxe Double Room (Resort View) ·
All Inclusive · Double
Package Rate
Non Refundable
Standard Room ·
All Inclusive
Package Rate
Non Refundable
Habitación Doble Deluxe ·
All Inclusive
Non Refundable
Preferred Rate
Junior Suite with Balcony ·
All Inclusive
Especial Mayo - 18.00% discount
Cancel free of charge before Sat, 11 May 2024
Preferred Rate
Junior King Suite with Balcony ·
All Inclusive · King
Especial Mayo - 18.00% discount
Cancel free of charge before Sat, 11 May 2024
Junior Double Suite with Balcony ·
All Inclusive · Double
Exclusive discount -225.86 - Package Rate
Non Refundable
Deluxe King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Habitación Estándar Con Vista Al Mar ·
All Inclusive
Non Refundable
Preferred Rate
Junior King Suite with Jacuzzi ·
All Inclusive · King
Especial Mayo - 18.00% discount
Cancel free of charge before Sat, 11 May 2024
Preferred Rate
Junior Suite with Jacuzzi ·
All Inclusive
Especial Mayo - 18.00% discount
Cancel free of charge before Sat, 11 May 2024
Junior Suite with Balcony or Terrace ·
All Inclusive
Non Refundable
Junior Double Suite with Jacuzzi ·
All Inclusive · Double
Exclusive discount -240.48 - Package Rate
Non Refundable
Junior King Suite with Balcony ·
All-inclusive (food/beverages/snacks)
Junior 2 Queen Suite with Balcony ·
All-inclusive (food/beverages/snacks)
Standard Suite with Balcony ·
All Inclusive
Non Refundable
Suite Con Vista Parcial Del Mar ·
All Inclusive
Non Refundable
Deluxe King Room (Sea View) ·
Full Board
Non Refundable
Standard Double or Twin Room (Sea View) ·
All Inclusive
Non Refundable
Junior 2 Queen Suite with Jacuzzi ·
All-inclusive (food/beverages/snacks)
Junior King Suite with Jacuzzi ·
All-inclusive (food/beverages/snacks)
Superior Suite ·
All Inclusive
Non Refundable
Suite Con Vista Al Mar ·
All Inclusive
Non Refundable
Junior Suite King Con Jacuzzi ·
All Inclusive
Non Refundable
Standard Double Room with Balcony ·
Full Board
Non Refundable
Standard Suite (Limited Sea View) ·
All Inclusive
Non Refundable
Standard Suite with Jacuzzi ·
Full Board
Non Refundable
Standard Suite (Sea View) ·
All Inclusive
Non Refundable
Standard King Suite with Jacuzzi ·
Full Board
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
500 reviews
5
2329
4
1257
3
662
2
344
1
311
Customers Review
Value 3.9
Location 4.4
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.3
Amenities 3.5
Condition 4
Quality 5
Recomendation 76.3%
“I expected more from Hilton. We are here as I write. Our room is tired and worn. The furniture is chipped. The flat surfaces are marred and dirty. The floors are dirty. I had to wipe everything down before putting clothes away. The sliding glass door to our patio is smeared with marks. Not a nice feeling when-we entered our room —-disappointing. Management has not been helpful. Hacienda portion, adjacent to us, looks much newer and nicer. We have not seen the rooms though. Don’t be fooled by the pictures on the Hilton website. Access to the Hacienda side which is adults only, is the best part of being here.
4 STARS! Hardly..........”
— Margaret Carey
“1. We arrived at 4PM. (check in is at 4) Our room was not ready. We went for a quick bite while waiting for our key. Once we checked into our room - it stunk! It smelled musty and with some kind of chemicals! We booked a room with a garden view - and all we could see was loading dock and barrels on roofs of whatever it was... definitely not a garden view! Maybe garden view was supposed to be within the hotel?.. that was also non-existent because of the construction work and falling apart ceilings? I asked the front desk if they could change the room. The manager was able to move us to the higher floor. The room still smelled musty, but at least it did not stink. And because we were higher up, we did not see barrels or loading dock!
2. Food - the buffet was okay. After two days being at the resort I got so sick that I spent the entire day throwing up (and so did my son a day later). There was another family as well that went through the same... We made the reservation to the Italian and French restaurants. Italian was okay (definitely less than mediocre... ) and french it was just not edible... Sushi bar - beautiful views, but extremely long wait for not such a good food.
3. Kids club was not even open and there were no notices that it is not operating.
4. Pool area - it was so beautiful! However - the noise level in the afternoon - wow! Not only there was music playing by the hotel, there were at least another 2 large groups of people that brought their own speakers and had music blasting at the same time. Not very relaxing!
There were large groups of people and lots of drinking... If Hacienda and sushi bar are restricted for kids - perhaps this area should be more monitored and be adapted for families with smaller children?
5. Staff was great!”
— Edita Kovaliukas
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