“Pros1. Location - Hyatt Place at Arlington Courthouse plaza (2401 Wilson Blvd, Arlington, VA 22201) is in a nice location. They are located just 5 miles south of DC, in a very clean, calm, peaceful, yet contemporary location, esp. considering how close they are to the city. 2. Clean facility - They do a great job of keeping the facility and the rooms clean. 3. Helpful Employees - Most people who work there were nice and helpful, esp. Mr. Kofie, who went over and above his call of duty to help us with our concerns and requirements. Kudos to him, give him a raise will ya.. Cons1. Lack of good food options at the facility - Breakfast was provided but it was pre-packaged cheap food. Since nothing was cooked at the facility, hence food was neither fresh nor delicious. Though they have a kitchen, bar, and a dining facility adjacent to the lobby, but since the kitchen is not active, it translates to limited food service to the room. But there are plenty of restaurants and bars around, if you don’t mind stepping out. 2. Housekeeping - Though the place and the rooms are kept clean, but housekeeping had to be called daily, and multiple times before they could come clean the trash or change the towels / sheets. So, I must ding them for the slight lack of reform there. 3. Front Desk - Though the front desk was not bad, but it would’ve been nicer if they could be more friendly (like welcoming with a smiling) and be more engaging with the customers, esp. when welcoming them. I had to figure by myself where my room was and it would’ve been nicer if they could’ve guided me the way to my room, like which floor and how to reach it, cuz the elevator worked only with the room cards, and since no one informed me, I had to figure it out the hard way. 4. Lighting - Though the design of the hotel is good and gets plenty of sunlight in, but the actual lights in the rooms are not great and do a poor job of lighting up the room, esp. at night. It would be nicer to have bright white LEDs instead of the old-fashioned yellow bulbs, they are brighter, cheaper and has better longevity. Even better would be to get the multicolor LEDs that has mood lighting. 5. Water pressure – Wash basin faucet water pressure was not good, but I guess they can fix that easily.”
— Sajan Kumar