Hotel Riu Madeira
Praia dos Reis Magos, s/n, Near Reis Magos Beach, Caniço, NA 9125-024, Portugal
Rating
4.4
Price Level
$$$
Rooms
327
Pets
No
19
May
Hotel Riu Madeira, Caniço
Hotel Riu Madeira
The Hotel Riu Palace Madeira (All Inclusive) is situated on the Portuguese island of Caniço de Baixo in Madeira, with a prime location on the Atlantic Ocean surrounded by the Gulf Stream, which guarantees warm summers and mild winters, making this island a popular tourist destination all year round. The service provided to you invites you to enjoy the quality and comfort that RIU always guarantees its guests. For this reason, this Palace offers the best facilities to guarantee you relaxing holidays with your family, as a couple or with friends. It includes two outdoor pools, an indoor pool, sauna, gym and the “River Stone” health and beauty centre with a range of different treatments. To satisfy your palate, we invite you to try out our buffet restaurant, as well as the themed restaurant. During your stay, you mustn't miss a taste of the cakes, coffees and dishes served in the bars and restaurants in the different areas of the island. The Hotel Riu Palace Madeira is also the perfect place for having fun and enjoying sports as it offers table tennis, a gym and two nearby Golf courses for golf lovers. At the beach, you can go diving and see wonderful sights in the Atlantic Ocean. This island is full of spots with incredible views: go trekking and find out for yourself. Another popular activity in this area is fishing, as you are surrounded by the vast ocean. The pleasant temperatures all year round make it easy for you to enjoy this idyllic island with its exceptional nature. The volcanic peaks that form the higher regions of Madeira have deep narrow paths which link the inland areas with the coast. The occasional clouds bring rain and humidity which allows for lush vegetation that is to be found everywhere. Some mountainous regions still contain forests of laurisilva, an authentic pre-historic relic.
Price & Availability
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Overall
Excellent
4.4
55 reviews
5
1683
4
717
3
148
2
30
1
19
Customers Review
Value 5
Location 4.3
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.1
Amenities 4.6
Condition 4.3
Recomendation 100%
“Excelente hotel, serviço Top. Os funcionários são extremamente atenciosos e fazem qualquer cliente sentir-se bem. Produtos de qualidade nas refeições e bebidas de marca.”
— Bruno Abreu
“This hotel is five star all the staff are first class and work very hard to keep there guests very safe during this covid 19 epidemic..I wouldn't hesitate to go back to a RUIhotel..nothing is too much trouble..the food is amazing as is the hotel .”
— Christine Anders
Overall Excellent, 4.4
Value 5
Location 4.3
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.1
Amenities 4.6
Condition 4.3
Recomendation 100%
Sophie Rego
Sep 09, 2022
5
Hotel situado em zona calma, óptimo para viagens de trabalho e férias para quem gosta de calma, conforto e boa comida no próprio hotel. Atendimento e funcionários do melhor que há! Mar a uns metros.... Simplesmente fantástico!
Jose Magalhaes
Sep 09, 2022
5
Nunca fiquei hospedado neste hotel mas vou la com alguma frequencia. Tem um exelente bar uma belíssima piscina e uma entrada magnífica em fim um bom local para gozar umas ótimas férias.
Philip Rowe
Aug 26, 2022
5
Been here 3 days so far. Excellent hotel. Food has been lovely. Staff are very helpful and friendly. Lovely location with easy access to public transport.
Arunas Kugauda
Aug 26, 2022
5
Lovely place, great food, decent drinks. Take all the bad reviews with the pinch of salt. Hotel is very clean, staff is friendly and helpful. If you want hustle and bussle, then you should go to Benidorm, but if you want to relax and have a pleasant time then you will enjoy it here.
Dom Chalk
Aug 24, 2022
5
Truly excellent hotel. From the moment we arrived the staff and experience was first class.
The rooms were lovely and modern with plenty of space throughout.
Poolside excellent (not the biggest pools but plenty enough).
Food for an all inclusive was up there with the best we have been to if not the best.
Drinks all good too, options to self serve and be served.
The bookable restaurant was a lovely setting, the food was not really of the taste of most of our party but cannot fault it for service, presentation etc.
Genuinely fantastic hotel.
Only real faults would be location does not have too much around and if you have kids the only place we found to get pool floats was the hotel next door as Riu Madeira no longer has a shop (they should get one as money to be made). Not a real issue though.
Andy Marshall
Aug 21, 2022
4
Rooms are large & spacious. Quick, efficient service available from the many staff on site. The location is a bit too remote as in there is very little on offer within walking distance of the hotel. A couple of small shops & a handful of food places (I say food places as terming a restaurant would be unjust). No problem with places to sit & eat or obtaining sunbeds but do get in early although sunbed reservation is frowned upon & towels have been noted as moved when beds have been unoccupied for some time. Food can become repetitive but is always plentiful, healthy & the desserts do not come laced with syrup 😁. Self serve soft drinks & draught beer all around hotel communal areas.
Rooms cleaned daily (often too early 8-9am) but floors rarely swept.
Pool area is generally tidy & the bar staff are continually cleaning away cups & plates that are left around however, not once was the area around the pools or sunbeds properly cleaned, as in swept, hosed down etc by the ground staff leaving food & drinks spillages to dry but this was probably a debate over who should be responsible (Grounds or bar staff). Bar staff were great, always on hand, always friendly & welcoming.
Weather a bit inconsistent. Quite breezy being on the coast & a fair amount of cloud but when clear, very hot but not unbearable.
Alberto Quintal
Aug 19, 2022
5
Éum Hotel Riu!palavras para quê?!
Miłosz Szymczyk
Aug 13, 2022
5
Everything was awesome, from the beginning to the end of our stay. The hotel staff treats you like a king. Food, pools, reception, bar are on the highest possible level, and this view of the ocean... breathtaking.
Elena Q
Aug 09, 2022
5
Great stay in June, staff at the restaurant and bars amazing, particularly Erica and Edson and Julian at the bar. Ivo by the lounges was great too. Having great staff is really the hotel’s UVP! The only sour point was right at the end with a taxi booking that was mishandled - we almost did not make it in time to be able to clear check in and security for our flight… unnecessary stress to end a holiday!!
Margaret Davison
Jul 22, 2022
4
We have stayed in this hotel for many years. The refurbishment was excellent, the staff as friendly and helpful as ever from reception, waiting on staff through to the cleaning crew. Unfortunately certain changes especially concerned with the bar area where service has been cancelled all together and it has now become virtually a self-service area. We are seriously considering taking our custom elsewhere in future. Shame as we really like the area and hotel staff.
Flávio Matta
Jul 09, 2022
5
Não há observações ruins a fazer. Maravilhoso hotel. Para relaxar embalado pelo som das ondas.
Manuel Castilla
Jul 09, 2022
5
Estupendo todo y muy amable el personal del hotel, no encontré un NO,, con nadie del hotel, comidas al 100x100, de buena
Stephen Harness
Jun 06, 2022
5
Really enjoyed our stay. Good location. Comfortable rooms. Food reasonable quality and choice. Staff constantly really pleasant and helpful. Fun entertainment in the evenings.
Nuno Leal
Apr 02, 2022
4
Mais pequeno que o habitual nos Riu, mas naturalmente condicionado pela pequena dimensão da ilha. Instalações muito boas, quartos espaçosos e perfeitamente isolados, deixando ouvir apenas o bater do mar. Serviço simpático, mas com notória preferência pelo turista estrangeiro. Foi o primeiro de muitos Riu que conheci que impunha hora marcada para o jantar buffet...
Kat Boldsen
Jan 15, 2022
5
Amazing hotel. Such professional and attentive staff, you never had to wait a minute to get a drink in your hand! 😁 It's a very beautiful hotel, so many different services in the hotel aswell. Only thing lacking is more vegetarian options in the buffet. Otherwise everything was amazing!
Oh and the view! I will never forget the view!
Dawn Humphreys
Jan 11, 2022
5
This was our second stay at the hotel and it was every bit as enjoyable as the first time. The staff are really fantastic and can’t do enough for you to make your stay wonderful. Special thanks to Maria and team for the lovely room and celebration gift. The food, especially the fish was really good, plenty of choice and something for everyone. Fantastic Christmas gala dinner.
Thanks also to Erika in the restaurant who always had a lovely smile and warm welcome.
We felt really safe and everyone wore masks around the hotel. The courtesy bus is a great service into Funchal.
Thank you to everyone at Riu Palace Madeira for making our holiday wonderful.
James Freel
Dec 21, 2021
5
Lovely all inclusive deal here. Staff very cordial and helpful. Options of good & drink exceptional. Clean covid rules applied also. Panoramic vistas of the ocean are a big plus.
Harrysu
Dec 07, 2021
5
Excellent hotel, exceptionally clean, staff very helpful and friendly. Covid measures to a very high standard.
So much choice in food, no vegan options, I could have mentioned this but didn't find it a problem with the choice that was available.
Pool area, brilliant, always clean and tidy, with a beautiful sea view. You can walk onto the promenade from the Hotel, all on the level.
We really can't fault this hotel and location if you want a quiet relaxing holiday.
Rob McAndrews
Dec 02, 2021
5
Amazing hotel. Fantastic staff. Great food. Seriously good service. Excellent hygiene. Can't wait to go back
Ángela Aguado Marcos
Nov 02, 2021
4
Una atención en general perfecta, usamos todos los servicios y todo muy correcto . 😀
Damasceno Cardoso
Nov 02, 2021
4
Para o cidadão médio, média alta, é. muito bom
Sylvia Kokolay
Nov 02, 2021
5
We had i fabulous weekat the Riu Palace 😍 i had read lots of reviews all good , but they could not have prepared me for the beautiful old world charm of the grand entrance which carries on throughout the hotel !!!We arrived in our room to a plate of fresh fruit and a bottle of Madeira wine water in the fridge. It is pristine , from the rooms buildings pool dining rooms . The staff work so hard to make your stay memorable from reception to housekeeping. The food was lovely so much choice and theycater for everyone vegetarians , people with special dietary requirements huge choice meat fish Fantastic ! We will definitely be returning THANKYOU TO ALL AT THE RIU PALACE.
Eddie Stewart
Nov 02, 2021
5
Loved our stay at the Riu Palace. We stayed all inclusive. Food and drinks were excellent. Staff were fantastic, very friendly and efficient.Room was excellent,air con, room safe, cleaned daily. Pool area fantastic, plenty of sun beds, mats for beds, pool bar. Right on sea front, pebbly beach but plenty of areas to swim. Entertainment every night. Free hourly shuttle bus into Funchal. Not a lot going on in Canico de Baixo. More suited to couples than family with young children.
Armandina Barros
Oct 02, 2021
4
Tudo 5 estrelas exceto a meia pensãonãoter incluido a água
Américo Pimenta
Oct 02, 2021
5
O hotel Riu é extraordinário muito antencioso belessimo atendimento
john Bouchard
Oct 02, 2021
5
Great place to stay. Very covid aware masks are worn by everyone and tongs used by each personto get food. Hotel hasthree pools all very clean and a gym. Might be the time if year but the gym is normally fairly empty. Helpful staff and well maintained hotel. We have been to a few RIU hotels and they are all of a high standard
Bruno Abreu
Sep 02, 2021
5
Excelente hotel, serviço Top. Os funcionários são extremamente atenciosos e fazem qualquer cliente sentir-se bem. Produtos de qualidade nas refeições e bebidas de marca.
David Hodgson
Jun 08, 2021
5
Food excellent staff all friendly and very helpful nothin to much trouble good variety of drink and cocktails
Paula Clemente
Jun 02, 2021
5
Hotel muito bonito, com piscina e com a praia e a promenade dos Reis magos mesmo em frente.
Gio Suarez Suarez
Apr 02, 2021
4
Bastante bien.las camas grandes comida bastante variada y lo que hemos visto en el tema de desinfección de COVID buena organización. Gracias 💯👌💯
Sérgio Tavares
Apr 02, 2021
4
Fiquei hospedado 6 noites neste hotel, foram excelentes, hotel de estilo clássico com excelente infraestrutura, quartos com decoração anos 90, muito limpo e cama confortavel, vista magnifica sobre o mar, piscinas excelentes com jacuzzi exterior, sala de jantar glamorosa, funcionários sempre disponiveis e atentos aos pequenos detalhes, excelente localização, o unico reparo que faço é que deviam apostar em mais produtos regionais da Madeira... senti-me muito bem... obrigado pelos momentos que me proporcionaram.
Joao Vieira
Apr 02, 2021
5
Hotel de excelência. Muito bom para familia completa com oferta de regime tudo incluido. Muito bem recebido. Recomendo!!
Christine Anders
Oct 17, 2020
5
This hotel is five star all the staff are first class and work very hard to keep there guests very safe during this covid 19 epidemic..I wouldn't hesitate to go back to a RUI hotel..nothing is too much trouble..the food is amazing as is the hotel .
Elena Grigorieva
Oct 10, 2020
0
It is not very suitable for children (no playground, no adjusted infrastructure in the restaurant, toilets, no kids menu), but it will be unfair to lower the rating just because of this reason. You'll see beautiful scenery, imperial furniture, fine equipped rooms, quite friendly staff. Small compliment at the arrival and a special place for cats feeding completes the picture. Remember the beach is stony (but you have 4 pools, including indoor one), icecream is not for free, unless for dinner and you won't be disappointed.Sorry, -1 star for the cocktails,no matter with or without alcohol. Something is seriously wrong with them
Kimba Vermeulen
Oct 10, 2020
0
Tranquilo, limpio, seguro, habitaciones y camas excelentes, servicio de recepción y comida excelente.
Nilsman 5621
Oct 10, 2020
0
Hermoso hotel con estacionamiento.Habitación con vista al mar sin bloquear la vista.Simplemente genial aquí.
Dirk Sommer
Oct 10, 2020
0
Como se ha descrito a menudo, el hotel es un poco más antiguo en comparación con los nuevos hoteles RIU ... ¡pero tiene el hermoso encanto RIU! Y un personal realmente genial :-) obrigado RIU incluso en la pandemia ..... todo fue genial, altos estándares de higiene.Grandes vacaciones :-) obrigado
J B
Oct 10, 2020
0
Muy buen ambiente y gran arquitectura. Habitaciones grandes y buen servicio.
Gisela Hurtz-Rudolph
Oct 10, 2020
0
Un hotel algo antiguo, pero el personal era muy amable y servicial.
Elena Grigorieva
Oct 10, 2020
0
It is not very suitable for children (no playground, no adjusted infrastructure in the restaurant, toilets, no kids menu), but it will be unfair to lower the rating just because of this reason. You'll see beautiful scenery, imperial furniture, fine equipped rooms, quite friendly staff. Small compliment at the arrival and a special place for cats feeding completes the picture. Remember the beach is stony (but you have 4 pools, including indoor one), icecream is not for free, unless for dinner and you won't be disappointed.Sorry, -1 star for the cocktails,no matter with or without alcohol. Something is seriously wrong with them
Elena Grigorieva
Oct 08, 2020
4
It is not very suitable for children (no playground, no adjusted infrastructure in the restaurant, toilets, no kids menu), but it will be unfair to lower the rating just because of this reason. You'll see beautiful scenery, imperial furniture, fine equipped rooms, quite friendly staff. Small compliment at the arrival and a special place for cats feeding completes the picture. Remember the beach is stony (but you have 4 pools, including indoor one), icecream is not for free, unless for dinner and you won't be disappointed.
Sorry, -1 star for the cocktails, no matter with or without alcohol. Something is seriously wrong with them
Sérgio Tavares
Oct 03, 2020
0
Me alojé 6 noches en este hotel, fueron excelentes, hotel de estilo clásico con excelente infraestructura, habitaciones con decoración de los 90, cama muy limpia y cómoda, magnífica vista al mar, excelentes piscinas con jacuzzi exterior, comedor glamoroso, personal siempre disponible y atento a los pequeños detalles, excelente ubicación, lo único que hago es que apuesten por más productos regionales de Madeira ... Me sentí realmente bien ... gracias por los momentos que me brindaron.
Freddy DONY
Oct 03, 2020
0
Establecimiento muy agradable, personal ordenado, muy servicial y amable.
Detlev Schramm
Oct 03, 2020
0
Muy buen hotel con una gran tripulación.
M. W.
Oct 02, 2020
5
A big Old fashioned style hotel between Funchal and airport. Nice and very helpful staff. Great mediterranean cousine and tasty drinks. Highly recommended
Michael Schrader
Sep 24, 2020
0
Lo que se nota inmediatamente aquí es la cordialidad constante y honesta del personal, desde la recepción hasta los bares y en el restaurante. Diez minutos después de que me mudé a mi habitación, la recepción llamó para preguntar si estaba contento con la habitación. Estaba yo. La ubicación en el Océano Atlántico es excelente, la comida es de alta calidad y variada.
Vanessa Schulze
Sep 24, 2020
0
¡El personal es extremadamente amistoso!La recepción y los camareros cumplen (casi) todos los deseos.El hotel está muy limpio, especialmente el área de la piscina y las tumbonas afuera.Los muebles son un poco más antiguos, pero todo está en las mejores condiciones.La comida es muy buena y variada. Soy vegetariano y encuentro varios tipos de verduras, frutas y ensaladas todos los días. Los consumidores "normales" pueden elegir entre una gama muy diversa. Todos los días hay tipos especiales de pescado o carne, fritos o a la parrilla.Los veganos pueden tener que buscar un poco más aquí para encontrar alimentos adecuados. Pero por más amables que hayan sido todos los empleados hasta ahora, ciertamente puede informarme y se preparará algo especial para usted.Estamos aquí durante la época de la Corona y se concede gran importancia a la desinfección. Al levantarse de su asiento, el mantel se reemplaza por completo, se desinfectan los apoyabrazos de las sillas, el asiento, la mesa y los saleros y pimenteros. Los camareros también se desinfectan las manos y las pastillas con mucha regularidad. Se requiere que todos usen una mascarilla. Y todos realmente lo hacen. Por la noche, la temperatura de cada invitado se mide con un termómetro de frente.La parada de autobús a Funchal está justo enfrente del hotel. El viaje cuesta 2,20 €. Hay un autobús expreso que utiliza la autopista y un autobús regular que va a Funchal a través de los pueblos. Ambos cuestan lo mismo, pero si tienes el estómago débil, toma el autobús expreso :)Me gusta especialmente el "Cat Cafe" del hotel. Varios gatos se alimentan dos veces al día en horarios establecidos. Por supuesto que los gatos están sanos, limpios y desparasitados. Los gatos viven al aire libre junto a la piscina y en el paseo marítimo, pueden moverse libremente y no molestan a los huéspedes. Tengo que decepcionar a cualquiera que teme que huela a gato, orina o excrementos. Como dije, el complejo está muy limpio y bien mantenido.Porque sé que muchos otros hoteles (también en otros países) no quieren animales en sus instalaciones, creo que el compromiso aquí es particularmente grande.¡Definitivamente regresaré y ya estoy deseando que llegue este momento!
Stef Seghers
Sep 24, 2020
0
Hermoso hotel, muy limpio y ordenado. Comida súper sabrosa😋👌🏽 El personal es SUPER AMIGABLE y conoce su trabajo👍🏽 Este hotel es muy recomendable 🥂🍻🍹😎☀️🤗👌🏽
Ralf Kronenberger
Sep 24, 2020
0
Muy buen hotel justo en el paseo marítimo. Servicio absolutamente excelente. La decoración es elegante con un estilo bastante anticuario pero absolutamente ordenada.
Hisoka
Sep 24, 2020
0
¿Está abierta la piscina en la fase corona? ¿Es posible buscar estas cosas? Me encantaría ser un invitado, pero esas preguntas deben responderse de antemano.Gracias por toda la ayuda y respuestas. :?
Goncalo Tavares
Sep 24, 2020
0
Me sentí seguro y toba muy bien y limpio el empleado Rui Vieira muy amable muy obg
Dennis Flousek
Sep 24, 2020
0
Es un muy buen hotel, con buen servicio ... con jardines bien cuidadosEstuvimos allí 10 días y solo puedo recomendarlo. Hay una gran variedad de ofertas para el desayuno y la cena. El personal es muy servicial y puede hablar maravillosamente en alemán e inglés. Quien huya a Madeira debe reservar una habitación allí. y disfruta el tiempo y déjate mimar
Aad Knoops
Sep 24, 2020
0
Muy buen hotel, excelente servicio, prueba Corona. 👍👍👍
Raik M
Sep 24, 2020
0
Bonito lugar con buena comida. Incluso en tiempos de Corona
Sofia Vossler
Sep 24, 2020
0
El servicio es muy agradable y la comida es genial!
Ondina Figueira
Sep 24, 2020
0
Agradable lugar para relajarse en nuestra isla de Madeira.
Robert Foreman
Sep 24, 2020
0
Hotel excelente comida y servicio. Regresará. Maderia es montañosa. Espléndidas vistas. Intente reservar viajes con guías turísticos en Funchal, agradables y tranquilos. Un consejo, los viajes fuera de la carretera son muy difíciles, así que si te llevas un poco como yo o tienes problemas de espalda, echaría de menos los 4x4. Los jardines botánicos a través del teleférico son una agradable mañana o tarde.
Robert Foreman
Sep 24, 2020
0
Hotel great food and service. Will return. Maderia is mountainous. Splendid views. Try booking trips with tour guides in Funchal, nice and peaceful. Tip, off road trips are very rough, so if you're getting on a bit like me or you have back problems, I'd give the 4x4's a miss. The botanical gardens via cable car is a nice morning or afternoon out.
Mike Simion
Sep 20, 2020
5
Great hotel with an amazing view . The placement is magnificent, right at the ocean shores. Service is great , incredible food . Rooms might need a bit of renovating , but it was not a problem for me personally .
Hisoka
Aug 25, 2020
1
Is the pool open in the corona phase? is it possible to look these thing up? would love to be a guest but those quenstions should be answered beforehand.
Thanks for all help and answers. :?
Joao Vieira
Aug 24, 2020
0
Hotel de excelencia. Muy bueno para una familia completa con oferta todo incluido. Muy bien recibido. ¡¡Yo recomiendo!!
Niyaz Karatas
Aug 24, 2020
0
Llegamos aquí sin expectativas ... ¡Nuestras expectativas se cumplieron al 100%! Personal muy agradable, atento y siempre amable. Cocina excelente y variada: ¡hay algo para TODOS! A pesar de la hora de Corona, hay un amplio buffet. El hotel se mantiene limpio y ordenado. Un hotel con acceso directo al mar ... ¡VOLVEREMOS! Fam. Beck
Jan Roelens
Aug 24, 2020
0
Muy buen hotel con servicio amable y enérgico y comida deliciosa
Stephan Scmidt
Jul 24, 2020
0
Servicio superior, gastronomía superior y habitaciones espaciosas. Hotel muy limpio ubicado directamente en el paseo marítimo. La parada de autobús a Funchal está enfrente del hotel. Lamentablemente, hay algunas restricciones en el momento Corona, de lo contrario, le habría dado cinco estrellas. Sin embargo, el hotel y, por supuesto, Madeira es una recomendación.
Christa Vandaele
Jul 24, 2020
0
Bonito hotel y linda cocinaPersonal muy amableAplican medidas de corona
Johannes Le
Jul 24, 2020
0
Muy buen hotel, personal extremadamente amable y buena comida. Además de eso, la ubicación, a solo 1 minuto a pie y estás en el Atlántico, si quieres, con las buenas instalaciones interiores
Kees Buth
Jul 24, 2020
0
Gran vista, bonita habitación un stsff muy amable.
Izzy Reeves
May 24, 2020
0
Qué hotel fabuloso. Nada era demasiado problema.
Omar Hamdi
Apr 24, 2020
0
Este tranquilo hotel todo incluido se encuentra junto a la playa de Reis Magos, a 8 km del jardín botánico de Madeira y a 11 km del Jardim Tropical Monte Palace.Las habitaciones y suites cálidas y sencillas cuentan con una paleta vibrante. Las comodidades incluyen Wi-Fi gratis, televisores y minifridge; Algunas tienen balcones con vistas al océano. Las suites agregan áreas de estar.Las comodidades incluyen un restaurante, un restaurante especializado en carnes y 2 bares, además de saunas, un gimnasio y una piscina cubierta. También hay 2 piscinas al aire libre y pistas de tenis, además de un parque infantil.
Omar Hamdi
Apr 24, 2020
0
Next to Reis Magos Beach, this relaxed all-inclusive hotel is 8 km from the Madeira Botanical Garden and 11 km from the Jardim Tropical Monte Palace.Warm, straightforward rooms and suites feature a vibrant palette. Amenities include free Wi-Fi, TVs and minifridges; some have balconies with ocean views. Suites add living areas.Amenities include a restaurant, a steakhouse and 2 bars, plus saunas, a gym, and an indoor pool. There are also 2 outdoor pools and tennis courts, plus a playground.
Emma Cooper
Mar 24, 2020
0
El hotel está un poco envejecido por su decoración, pero se ha mantenido bien y muy limpio. Todo el personal es amable y servicial. Las piscinas están en el lado frío, pero hay muchos asientos junto a la piscina / al sol y se puede contemplar el mar. Proporcionan toallas gratis en la piscina.La comida era buena y recién hecha, con muchas opciones y postres encantadores. Tenían una buena variedad de opciones sin gluten también para mi esposo. Proporcionan agua embotellada gratuita. Los bares sirven una buena variedad de bebidas, incluidos algunos excelentes cócteles (¡y cócteles sin alcohol!)Nuestra habitación era bonita, aunque la televisión no tenía canales en inglés que yo recuerde. Había una pequeña nevera para guardar agua / bebidas, un baño grande, una cama grande y cómoda y una zona de estar. También amablemente nos regalaron una botella de vino espumoso en nuestra habitación a la llegada.
Friedemann Spratte
Mar 24, 2020
0
Muy buen hotel. Excelente personal bien capacitado. Sin embargo, no es adecuado para familias con niños pequeños, al menos fuera de temporada. Esto no se debe al personal, sino a los otros invitados, que al menos en parte no entendían a los niños. Así que una señora mayor le pidió a nuestra hija menor en un tono brusco (¡no en el restaurante sino en la piscina!) Que mantuviera la boca cerrada. En este caso, una estrella menos.
Manni
Mar 24, 2020
0
Nos alojamos en el hotel en noviembre de 2019 y el personal es muy amable y servicial.Los jardines y las habitaciones están limpias, la comida tiene una buena selección y sabe bien.Había música en vivo o espectáculos todas las noches. La decoración de la habitación es un poco antigua pero de alta calidad. Volveremos al hotel nuevamente.
Brigitte Baumhardt
Mar 24, 2020
0
Actualmente estoy en Madeira en este hotel. Me gusta mucho y lo recomiendo mucho.
Chris Robinson
Mar 24, 2020
0
Excelente relación calidad-precio y pasar un buen rato disfrutar de las mejores vistas de la piscina y la comida era excelente, muy buenas opciones, excelente personal, limpio y ordenado, a 10 minutos en coche del aeropuerto y no demasiado ocupado, sentirse renovado después de 1 semana es mucho relajarse y disfrutar.
Elizabeth Pressland
Mar 24, 2020
0
El personal es genial, muy amable y cortés, especialmente Anja, la representante de TUI que da el 110%. Dios la bendiga. Comida deliciosa y entretenimiento muy profesional y agradable.
Emma Cooper
Mar 24, 2020
0
The hotel is slightly aged by it's decor but it's been kept well and very clean. The staff are all friendly and helpful. The pools are on the cold side but there's plenty of seating by the pool/in the sun and you can look out over the sea. They provide free towels by the pool.The food was good and freshly made, lots of options and lovely desserts too. They had a good range of gluten free options too for my husband. They provide free bottled water. The bars serve a good range of drinks including some great cocktails (and mocktails!)Our room was nice, although TV didn't have any English channels that I recall. There was a small fridge for keeping water/drinks, a large bathroom, nice big comfy bed and seating area. They also kindly gifted us a bottle of sparkling wine in our room on arrival.
Olga Knockert
Feb 24, 2020
0
El hotel es genial, limpio, buena ubicación, buena comida, lo único que me molestó ... hormigas que se arrastraban en el baño, en el inodoro, en el lavabo. Tenía miedo de traer algo a casa, ¡gracias a Dios que no! De lo contrario, todo fue genial.
Monika Gerstung
Feb 24, 2020
0
Magnifico hotel. Hasta ahora lo mejor para nosotros! Personal amable, buena comida, habitaciones bonitas y grandes, excelente ubicación, ¿qué más se puede pedir?
Patricia Delaney
Feb 24, 2020
0
Gran hotel El personal lo mejor. Buena comida. Todo muy limpio
Wilfried Meyer
Feb 24, 2020
0
¡Este hotel es 100% recomendable!
D G
Feb 24, 2020
0
Muy buen hotel, comida limpia y deliciosa. El personal también fue muy amable.
Ian McLennan
Jan 24, 2020
0
Acabo de pasar una semana en el hotel a través de Thomson / Tui. Totalmente inclusivo. Gran variedad. ¡Cocido frente a ti también! Bebidas: amplia variedad.Servicio rápido. Las habitaciones están bien. No solo un clásico. Todo fresco y grande.Todo el personal es excelente. Hablaba inglés y alemán a los invitados, ya que esa era la composición de la clientela.Entretenimiento de buena calidad y variado. Dos actos por noche.Servicio gratuito de traslado en autobús desde el hotel a Funchal y viceversa. ¡Brillante!Camas hechas y habitación ordenada a su debido tiempo.3 piscinas. 2 de salida (1 se calentó a buena temperatura) 1 piscina interior de buen tamaño. Sauna, fitness, bienestar, peluquería, belleza, etc. todo en el hotel.¡Excelente!
Brian Batho
Jan 24, 2020
0
El servicio del bar es impactante, así como las bebidas proporcionadas en cualquier momento del día, todo es igual, habitación a la sombra desde el amanecer hasta el atardecer y al lado de una carretera ... El área de la piscina y el restaurante son muy buenos, pero el bar de la piscina como el principal muy pobre en servicio y las bebidas no mejoran ... Son el último día que tenemos un baño lleno de hormigas, en general no volveré a visitar este hotel ... Un consejo no No le dé propina al personal del bar, no están allí para hacer felices sus vacaciones, pero tomarán sus consejos ...
Joschi Enderlein
Jan 24, 2020
0
Alles super.leider keine animation.sehr gutes hotel.alles sehr sauber. sehr freundlich.essen ist sehr gut. auch die getrÄnke.
Trevor Barnes
Jan 24, 2020
0
Es un lugar excelente comida preciosa ubicación y el servicio es bueno el clima en este momento está nublado con nubes y claros, pero se caliente lo recomendaría para sus vacaciones. La razón por la que tiene 4 estrellas suyo hay instalaciones para hacer té en la habitación
Ian McLennan
Jan 24, 2020
0
Just spent a week at the hotel via Thomson/Tui. Fully inclusive. Huge variety. Cooked in front of you too! Drinks- wide choice.Service swift. Rooms are fine. Not dated just classic. All fresh and large.Staff all superb. Spoke English and German to guests, as that was the make up of clientele.Entertainment good quality and varied. Two acts per evening.FREE Shuttle bus from hotel to Funchal and back. Brilliant!Beds made and room tidied in good time.3 pools. 2 out (1 was heated to good temp.) 1 indoor pool of good size. Sauna, fitness, wellbeing, hair, beauty etc all in hotel.Great!
Brian Batho
Jan 24, 2020
0
The Bar service is Shocking, as well as the Beverages provided anytime of the Day it's all the same , room in the shade from sunrise to sunset and next to a road....The pool area and restaurant are very good but the pool bar like the main one very poor in service and the Beverages dont get any better.... Are last Day we got a bathroom full of Ants, overall hand on heart I won't be visiting this hotel again.... One tip don't tip the Bar Staff they are not there to make your holiday happy, but they will take your tips....
Michael Martinussen
Jan 24, 2020
0
2 Star FoodA tasteless mish mash of Portuguese farmers foodCheap wines, ingredients lists not correct, no sense of details and nuances in their dishes.Their motto is: “the more fat, vinegar and mayonnaise in the food the better”The Canarian hotels of equal standards have/make much better food.4 star staffAlways smiling at their guests bad jokes and deliver a good and friendly service5 Star situation/viewMy next stay in Canico will definitely be the neighbor hotel – 4 Views Oasis – with a possibility to make your own food in the apartment.
Pytasz Dzika?
Dec 24, 2019
0
Hotel al más alto nivel pero definitivamente para adultos sin niños. Buena comida y muy variada. Actuaciones nocturnas y una banda solo para adultos. El servicio es único en su clase. No hay problema con la comunicación y todos son extremadamente educados y sonrientes. Buen tiempo
U. B.
Dec 24, 2019
0
El Riu Palace Madeira tiene su propio encanto amoroso. Trabaja armoniosamente en la concepción y te invita a relajarte y sentirte bien. El personal fue muy amable, siempre servicial y atento en el trato con todos los huéspedes. Felicitaciones a todos los empleados del equipo (desafortunadamente solo 5 estrellas, deberían ser más). La calidad de la comida del buffet es buena y variada. Si no encuentras nada en la selección, realmente tienes que hacer un esfuerzo para no querer comer nada. Las habitaciones no están técnicamente actualizadas (por ejemplo, toma de carga USB a ambos lados de la cama), pero en general son funcionales y están amuebladas con un carácter amoroso para que se sienta como en casa. El frigorífico y la caja fuerte existentes tienen sentido. La limpieza del baño, un poco vieja, estaba impecable.Conclusión: Fue un momento agradable y relajado en el Riu Palace Madeira, con gusto nuevamente en cualquier momento. Todo incluido realmente tiene sentido aquí, aunque solo sea por las bebidas y la buena comida y los bocadillos. Deberías darte un capricho con algo así más a menudo. Es cierto aquí: "¡Si Riu está en él, Riu está adentro!"
Jeremy Flisher
Dec 24, 2019
0
Limpio, espacioso, cómodo, buena comida, personal amable vacaciones perfectas
Reinhard
Nov 24, 2019
0
Es un hotel muy agradable con un personal amable. La ubicación en la playa es ciertamente agradable, y es muy tranquila por la noche. Por último, pero no menos importante, la comida es muy buena y abundante. Solo puedo recomendarlo.
Arne Mäder
Nov 24, 2019
0
La buena decoración del hotel es bastante anticuada con sillones lujosos en las habitaciones. Muy amable y atento personal alemán es muy bueno. Come una excelente y duradera (incluso para golpes tardíos). Me sentí cómodo aquí.
Elaine Brook
Nov 24, 2019
0
Encantador hotel con un excelente personal que hace todo lo posible para servirle. Esta es nuestra segunda vez en este hotel, no me puedo quejar, sin duda volveremos el año que viene.
Garry Freer
Nov 24, 2019
0
Excelente personal, excelente hotel, fabulosa comida y servicio
Franky Lutomski
Nov 24, 2019
0
Fantástico algo agradable fuera de tiempo, pero eso hace que el encanto
Stephen Long
Nov 24, 2019
0
Ambiente relajado con buena comida y bebida. El personal siempre servicial y atento. Unas vacaciones estupendas para celebrar un cumpleaños especial con un coro entusiasta del personal del restaurante.
David Renouf
Nov 24, 2019
0
A wonderful time for us and our friends at a most friendly and obliging hotel, the cuisine was excellently prepared and displayed which made you hungry just to look at it, all the facilities were well maintained by happy staff including pool bar and leisure and fitness suites, as many have said before us although the rooms were clean and tidied byhard working cleaners the rooms were very tired not surprising after the time the building were last refurbished but you will love it,it is in a secluded location.
Frank Lutomski
Oct 24, 2019
0
No entiendo de lo que algunas personas siempre se quejan. Realmente no pertenezco a Generation 60 plus todavía. Sin embargo, este hotel me convenció totalmente, por supuesto, el estilo sigue siendo el antiguo estilo Riu, pero eso es lo que hace que el encanto del hotel. El personal de todos los niveles es muy agradable y se queja de la comida que me gustaría comer en casa. Nuestra habitación individual es una habitación doble para uso individual con una magnífica vista.
Werner Moersdorf
Oct 24, 2019
0
Muy buen hotel junto al mar, desafortunadamente no hay playa pero en Madeira no es raro que desafortunadamente haya muy pocos. La zona de la piscina también es muy atractiva como todo el hotel. La comida es buena y adecuada con buena calidad, el personal era agradable, amable y servicial en todo momento. Conclusión, podemos recomendar más. 👍🏻
Pit M.
Oct 24, 2019
0
Simplemente un hotel estupendo, limpio y tranquilo. El personal muy cortés, servicial y amable; en todas las areas. La comida era muy buena, especialmente la gran variedad de comida. Solo se puede recomendar. La vista desde la habitación al mar era un sueño.
Uliczka smutku
Oct 24, 2019
0
Hay un fantástico servicio al cliente. Hay 5 piscinas y un bar. Puedes relajarte en silencio y con hermosas vistas. El complejo está en una excelente ubicación. Está cerca del océano y hay muchos bares, restaurantes y tiendas. El hotel tiene su propio Wi-Fi y una parada de autobús y una galería comercial están muy cerca del hotel.
Achim M. Lang
Oct 24, 2019
0
Hotel super agradable, decorado con estilo y ambiente clásico. Área manejable, donde no falta nada, simplemente siéntase bien. Personal altamente motivado y muy amable, lee los deseos casi de los ojos. Muy buen restaurante, todos los productos frescos y buenos, típicos del país y auténticos. En general: muy recomendable!
Jennifer Nicholson
Oct 24, 2019
0
Fantástico destino de vacaciones. Todo fue tan encantador. Abastecimiento de alergias, estoy libre de gluten.
Hanny
Oct 24, 2019
0
Mis vacaciones favoritas en mi vida. El lugar es relajante. Esta es la fiesta donde nos enamoramos de RIU. Sé que muchas personas dicen que este lugar podría hacer una pequeña actualización con la que estoy de acuerdo, pero aún así no arruinará la experiencia. Tuvimos que esperar la habitación a la llegada, lo cual fue un poco molesto después de que viajamos desde las 2 am, pero la gerencia se disculpó y al día siguiente encontramos una botella de vino de maderia de cortesía en nuestra habitación. Fue un buen toque.Realmente me gustaría destacar que este hotel tiene solo un restaurante, pero ese es el mejor en el que he comido. Sinceramente, las palabras no pueden describir. No sé cómo lo hacen, pero siempre hay una gran variedad de alimentos para el desayuno, el almuerzo y la cena. Estuvimos una semana pero nunca comimos lo mismo dos veces. Excepto una cosa que se está convirtiendo en nuestro postre favorito todo el tiempo. Sirvieron esta fruta dulce en jugo con helado todas las noches después de la cena, lo cual no puedo entender qué y cómo, pero ese es el mejor postre que he probado.Hay grandes espectáculos cada noche en un lugar tipo teatro dentro del hotel. Las cosas trabajan duro y hacen todo por ti que ni siquiera necesitas pedir.La piscina no es enorme, pero si tiene suerte, puede encontrar una tumbona y tener una bonita tumbona alrededor de una piscina.El servicio de traslado en autobús funciona todos los días al centro de la ciudad, solo toma 20 minutos y está en Funchal, donde puede encontrar todo lo que necesita.Realmente nos encantó este hotel RIU y volvería en cualquier momento sin dudarlo.
Jiri Hanzlik
Oct 24, 2019
0
El personal muy amable y servicial.El paseo marítimo está justo debajo del hotel, también hay una piscina gratuita, duchas y baños también son gratuitos. También hay dos restaurantes con terrazas en la playa.
Gerald Dale
Oct 24, 2019
0
Todo incluido es muy bueno. Piscinas bien. Las quemaduras solares son imprescindibles. Vista al mar pero sin playa de arena.
John Jacobsson
Oct 24, 2019
0
Muy buen hotel, no hay tiendas cerca, pero hay un supermercado, un pequeño cuarto de baño a la izquierda del hotel, si quieres nadar en el mar, de lo contrario el polo es muy bueno. El bar sirve buenas bebidas.
Sue Fowler
Oct 24, 2019
0
Comida fantástica El personal es amable y le dan un excelente servicio. El hotel está limpio y excelentes instalaciones. Adecuado para usuarios discapacitados en silla de ruedas.
P. Z.
Oct 24, 2019
0
Muy bonito hotel tranquilo para relajarse. Excelente cocina !!
rene Labrijn
Oct 24, 2019
0
Toppie. Seguiremos viendo la comida ..
Lyn Richardson
Oct 24, 2019
0
Fue fabuloso. El personal era encantador y muy servicial. La habitación era muy grande con una cama muy cómoda. Baño con bañera que me ha gustado. La comida era para morirse, muchas opciones realmente y las bebidas eran casi todas las marcas premium. ¡Nunca más quiero volver a alojarme en un hotel de menos de 4 estrellas!
John
Oct 24, 2019
0
Alojamiento agradable y limpio, personal amable y servicial, y comida fabulosa, con especial cuidado para las necesidades dietéticas sin gluten y lácteos de mi esposa.
Matthias Lange
Oct 24, 2019
0
gran hotel, muy limpio, excelente servicio
Detlef Voigt
Oct 24, 2019
0
Gran hotel Aunque un poco anticuado, pero las habitaciones, muebles u otros muebles Top. Muy agradable y amable personal.Muy buena cocina muy variada. Siempre frutas frescas, verduras.Comida sabrosa y una gran selección para el postre.
Peter Rowland
Oct 24, 2019
0
Muy buen hotel, cómodo, con excelente personal y un encanto del viejo mundo, la comida era de un alto nivel y el complejo estaba bien mantenido y era una experiencia muy relajante.
Sophie Rego
Oct 24, 2019
0
Hotel situado en zona tranquila, ideal para viajes de trabajo y vacaciones para quienes gustan de calma, comodidad y buena comida en el propio hotel. ¡Atención y personal de lo mejor que hay! Mar a unos metros .... Simplemente fantástico!
Hanny
Oct 24, 2019
0
My favourite holiday in my life. The place is relaxing. This is the holiday where we fall in love with RIU. I know many people saying this place could do with a little update which I agree with but it still won't ruin the experience for you. We had to wait for the room on arrival which was a bit annoying after we travelled since 2 am but the management apologised for and next day we find a complimentary bottle of maderia wine left in our room. It was a nice touch.I really would like to highlight this hotel has only one restaurant but that one is the best I ever eat in. Honestly words can't describe. I don't know how they do it but there is always a great choice of foods for breakfast lunch and dinner too. We stayed for a week but never ate a same thing twice. Except one thing which is becoming our favourite dessert all the time. They served this sweet fruit in juice with ice cream every evening after dinner which I can't figure out what and how but that is the best dessert I ever had.There are great shows every evening in a theatre kind of place inside the hotel. Stuff are hard working and doing everything for you you don't even need to ask.Pool is not a huge one but if you are lucky you can find a sunbed and have a nice lay down around a pool.Shuttle bus is running every day to the town centre it's only take 20 minutes and you are in Funchal where you can find everything you need.We really loved this RIU hotel and would return anytime without a hesitation.
Simply Austin
Oct 24, 2019
0
Nice place. My ocean view was a building site, glad I paid 150 extra for it.Pool and daytime's the place is great and awesome food.The issue is the night time, the entertainment is about as good as a school play and it repeats every week. If your there for more than a week... Well, welcome to groundhog Day.
Samantha Woodall
Oct 24, 2019
0
Absolutely stunning hotel. Staff cant do enough for you. Joana on reception was fantastic. Food was great and plentiful, lots to choose from. We had a 2030pm flight, but was offered a room to shower in, as we had checked out. Evening entertainment was bit dated but was great for the other guests who were mainly over 50. Our tui rep Paula was amazing, very helpful. Only fault I can find is that you are given a time to have you're evening meal, as there's 2 sittings. Ours was 2030pm which I found to be a bit too late to eat, but there's a themed evening restaurant you can eat at 1900hrs which is a set menu, was lovely food, served by very friendly staff. Would definately recommend the rui palace to friends.
Lars Lindmark
Oct 24, 2019
0
Charming hotel close to the sea with free shuttle bus tour to Funchal several times every day. Good rooms whereof many have a beautiful sea view. Tasty and ample food. All-inclusive is well worth paying extra for. The waiters and staff in general are very kind and service-minded. Almost all guests are adults.If you want a peaceful vacation at a really good hotel this is a good option.
Michelle Lynn
Oct 24, 2019
0
They have a sheet that they give you about all the common allergies and then all the food that they are serving and beside it is a little symbol of what allergens would be in the food that is being served. DO NOT TRUST this at all. I ate rice which clearly said there was no nuts but infact had almonds in it !!!I have a very severe peanut allergy and was advised to avoid all nuts... obviously they do not take it seriously at all and tried to tell me it's because the people mix up the spoons but then they checked with the cook and said oh ya it's made with almonds just didnt put that on the sheet or infront of the rice.If your going to have this system for people to trust do it properly bunch of incompetent humans risking people's lives.
Anthony Kent
Oct 24, 2019
0
We have holidayed in Portugal for near on 40 years & have never had a bad holiday, so this year we thought we would try Madeira for the first time, 'boy have we missed out! All of the staff are amazing & I say this with all my heart" we wanted for nothing at this beautiful hotel.This was a special holiday for us as it was my 60th birthday, my brother in law & sister in law traveled with us, they both feel the same about this wonderful hotel & it's staff.On the night of my birthday during our evening meal, the staff sang happy birthday to me, it made my day & filled me with happiness that they had put themselves out in between their busy work schedule to do this.We thank you all for your kindness & making this our best ever holiday especially Gorte who looked after us in the restaurant, she is a wonderful lady & always holds a beautiful smile, we will never forget you.God willing we will all be back next year, there is no other place in the world that we would rather go.Obrigada meus amigos viva o portugal👏👏♥️♥️
Elaine Burden
Oct 24, 2019
0
Just returned home and wishing we had stayed another week! It was our second visit and sometimes a second time can be disappointing but not here! Staff just as happyand efficient and accomodation and restaurant absolutely wonderful. Full marks to the Head Chef and his team including the waiters and waitresses. Food superior to other hotels and so tasty and well presented. Thankyou to Miguel for allocating Room 1468 to us. Very similiar to last year. Thankyou all and see you next year ( if not before!)
Mi Nam
Oct 24, 2018
0
This is not really a great big 5 * Riu Palace. If you know the Riu brand you will know what I mean. Riu Palace Medeira is a bit small, provincialand hasn't got the wow factor. Rooms here are smaller than the Riu Palace standard that I am used to in Central America and the Caribbean. Stale entertaiment, just and old geeza band doing old cover songs. There is only one buffet restaurant, a lobby bar and a pool bar. No themed restaurants, no multiple bars and no specialist coffee shop, no 24hr sports bar etc, no bbq on the beach. All pretty basic. Really not a Riu Palace standard. Drinks selection absolute rubbish. All inclusive cocktails no good. Must pay extra if you want a Baileys, Advocat or Amaretto. Do not bother ordering a Pina Colada or Daiquiri. Pure sugar no taste. On the plus side the food tastes pretty good though the staff are too keen to clear everything well before the advertised closing time. If you want real Riu Palace experience go to Costa Rica or Cancun. Other than that all staff are very polite and friendly. Alas I would say you are better off getting a bed and breakfast in the capital city, Funchal, around the Lido area and eating and drinking out on town. It gets pretty boring around this hotel with most guests over 50 bored out of their heads drinking heavily entertaining themselves by staring at you shamelessly. 😂
Johan Snethlage
Oct 24, 2018
0
Really I'm having a great time here. The food is really good to excellent. Lots of fish and meats and plenty of variety all the time, if you do the all-inclusive. There was a constant supply of very fresh fruit and vegetables. Lots of desserts!The rooms are really large and though the hotel is 20 years old, it is very well maintained.The hotel staff are well picked. They are all kind and helpful. This is what I would expect of a hotel of this caliber. They did not disappoint me.I would return again.Lots of Tours offered and plenty to do around the hotel as well. Evening shows are great. A different thing every night.
Jim Smith
Oct 24, 2018
0
If you go to the Riu Palace Madeira you will want for nothing the staff are exceptional there is nothing they will not do to improve your stay.Food is varied to suit all and you can eat as you want. Just a short distance outside the main town in a quiet area where a pleasant walk along the coast to relax, It is also on a regular bus route for access Funchàl the old and the new I highly recommend the Route Palace Madeira
James Hall
Oct 24, 2018
0
Hotel is lovely. The staff are amazing! We had a lovely week in mederia. Definitely would go to a RIU again. If you are just looking for a relaxing holiday by the pool I couldn't recommend this enough. Rooms are air conditioned with twin beds that are huge and comfortable. Bathroom was really nice too. Because the water there is drinkable but tastes funny they provide free bottle of water at reception.
M. W.
Dec 31, 1969
0
A big Old fashioned style hotel between Funchal and airport. Nice and very helpful staff. Great mediterranean cousine and tasty drinks. Highly recommended
Christine Anders
Dec 31, 1969
0
This hotel is five star all the staff are first class and work very hard to keep there guests very safe during this covid 19 epidemic..I wouldn't hesitate to go back to a RUIhotel..nothing is too much trouble..the food is amazing as is the hotel .
Hisoka
Dec 31, 1969
0
Thanks for all help and answers. :?
Mike Simion
Dec 31, 1969
0
Great hotel with an amazing view . The placement is magnificent, right at the ocean shores. Service is great , incredible food . Rooms might need a bit of renovating , but it was not a problem for me personally .
Jennifer Nicholson
Dec 31, 1969
0
Fantastic holiday destination. Everything was just so lovely. Catering for allergies, I'm gluten free.
Kees Buth
Dec 31, 1969
0
Great view, nice room an very friendly stsff.
Gerald Dale
Dec 31, 1969
0
All inclusive is very good. Pools good. Sunburn is a must. Ocean view but no sandy beach.
Sue Fowler
Dec 31, 1969
0
Fantastic food. Staff are friendly and give excellent service. Hotel is clean and great facilities. Suitable for disabled wheelchair users.
Chris Robinson
Dec 31, 1969
0
Great value and have a great time enjoy the best views by the pool and food was great too good choices great staff clean & tidy 10 minute drive from the airport and not too busy feel refreshed after 1 week is plenty relax & enjoy.
Lyn Richardson
Dec 31, 1969
0
It was fabulous. The staff were all lovely and very helpful. The room was very big with a very comfortable bed. Bathroom with bath which I liked. The food was to die for, too many choices really and the drinks were just about all premium brands. I never want to stay in a less than 4star hotel again!!
John
Dec 31, 1969
0
Nice, clean accommodations, friendly and helpful staff,and fabulous food, with special care for my wife's gluten and dairy free dietary needs.
Izzy Reeves
Dec 31, 1969
0
What a fabulous hotel. Nothing was too much trouble.
Elaine Brook
Dec 31, 1969
0
Lovely hotel with great staff that go all out to serve you. This is our second time in this hotel, can't fault it we will definitely return again next year.
Trevor Barnes
Dec 31, 1969
0
It's a lovely place great location food and service is good the weather right now is cloudy with sunny spells but warm I would recommend it for your holiday. The reason it's got 4 stars theirs no tea making facilities in the room
Garry Freer
Dec 31, 1969
0
Great staff great hotel fabulous food and service
Jeremy Flisher
Dec 31, 1969
0
Clean, spacious, comfortable, good food, friendly staffperfect holiday
Patricia Delaney
Dec 31, 1969
0
Great hotel.Staffthe best.Food good. Everythingveryclean
Peter Rowland
Dec 31, 1969
0
Very good hotel, comfortable with excellent staff and an old world charm, food was of a high standard and the resort was well maintained and serviced, a very relaxing experience.
Stephen Long
Dec 31, 1969
0
Relaxing atmosphere with ample good food and drink. Staff ever helpful and attentive. A super holiday to celebrate a special birthday with a rousing chorus from the restaurant staff.
Elizabeth Pressland
Dec 31, 1969
0
Staff great, so friendly and courteous especially Anja the TUI rep who gives 110%. Bless her. Food delish and entertainment very professional and enjoyable.
Thomas Delaney
Dec 31, 1969
0
Great hotel.Lovely food.Fantastic staff. Cappuccino plentiful.
Tracey Berry
Dec 31, 1969
0
Best all inclusive , great food not forgetting the Pina Colada' s
Richard Wirizlay
Dec 31, 1969
0
First time my partner and I have visited madeira love the hotel and people would really recommend the hotel
Robert Kinchin
Dec 31, 1969
0
Really amazing stay in this lovely hotel. Incredibly friendly staff, great rooms, wonderful hotel as a base for exploring the island paradise of Madeira.
Angus MacQueen
Dec 31, 1969
0
Great place, location and staff. Food for a buffet is also really good with plenty of variety and a different theme each night
Mike F
Dec 31, 1969
0
Simply peaceful. In the most relaxing place on the island, wonderful staff, comfortable, and one hell of an amazing place to be with
Keith Sickelmore
Dec 31, 1969
0
Clearn and tidy hotel food OK free bus 🚍 from hotel or local bus right outside to funchal indoor and outdoor pools one heated pool.
Reece Gough
Dec 31, 1969
0
Fantastic holiday. The staff were so welcoming and helped us with any queries. The area is not for those that want to explore by foot really, but for us it was all about relaxation.
Emma Cooper
Dec 31, 1969
0
Beautiful hotel, friendly staff, good food and drinks. The hotel is fairly accessible for disabled people (I found easy access to everything but the outdoor pool area). There are small shops / cafes nearby and the distance to Funchal isn't far by either taxi or bus.
Sean Parker
Dec 31, 1969
0
One of the most relaxing hotels to stay in.Staff are extremely friendly and the food is amazing.Definitely going back in the near future!
Leigh Williams
Dec 31, 1969
0
Second visit here. All inclusive with thompson. Very nice food and so much variety. Great facilities and very friendly professional staff. Two outside pools and one indoor one. Small gym. Will return again in the future. Ideal for couples who want a peaceful relaxing holiday.
Alison Reed
Dec 31, 1969
0
A very quite area away from hustle and bustle. So if you like the hum drum of life this would be the wrong hotel for you. If you just want relaxation it is perfect. Lovely food great staff and nice weather.
Simon Oldham
Dec 31, 1969
0
Great hotel,staff lovely, can't fault anything.
JK House Training Centre
Dec 31, 1969
0
For our Honeymoon, a beautiful place, perfect for us in every way, staff so friendly and nice, easy to arrange trips out.
Jan Campsie
Dec 31, 1969
0
Fantastic hotel, set outside Funchal but near airport. Food and facilitiessuperb
Peter Payne
Dec 31, 1969
0
This an lovely hotel the staff could do any more to look after your every need
Monica Koning
Dec 31, 1969
0
Super
Mary M.
Dec 31, 1969
0
Good hotel. Great food. Everything was clean. Good hotel for sightseeing and for trips around madeira
Oszibusz
Dec 31, 1969
0
Beautiful hotel, friendly staff, very good food. My best holiday was. Thank you.
Linda Else
Dec 31, 1969
0
The hotel is now dated and in need of refurbishment the food is not as good as it was any food running low is not replaced . The public toilets toilet rolls are left empty .The staff are excellent butthe whole place is getting tired .
Graham Walker
Dec 31, 1969
0
WONDERFUL HOTELcant fault it staff food all goodBut not for the young
Beryl Davies
Dec 31, 1969
0
Lovely placelovely people.
Colin Mellott
Dec 31, 1969
0
Nice hotel and staff but very quiet location
Susan Leeming
Dec 31, 1969
0
Lovely hotel friendly and helpful staff
Victor Levy
Dec 31, 1969
0
amazing hotel amazing staff will definitely be back again.
James Harrison
Dec 31, 1969
0
Nice hotel geared towards the older clientele
Jackie Blows
Dec 31, 1969
0
Lovely hotel, clean, very helpful staff.fabulous sea views from our room and the bar.Pebble beach but a nice wander along the prom.Look for the wall with lizards living in it and feed them a little fruit. So much better than feeding the ducks!
Sharon Billers
Dec 31, 1969
0
Hotel very nice and cleanstaff extremely helpful we will definitely go back to riu palace, What a beautiful island.
Iveta Vigante
Dec 31, 1969
0
Very beautiful, luxurious hotel right on the shore of the ocean.
Terry Bailey
Dec 31, 1969
0
Nice to relax not much to do fetch a book and playing cards with you
Keith Barker
Dec 31, 1969
0
Good food, good service, would recommend
Paulina Pleśnierowicz
Dec 31, 1969
0
Good quality food, clean and big rooms, stunning view, and ocean nearby
Sameh Lawndy
Dec 31, 1969
0
Acceptable
Anthony Kendricks
Dec 31, 1969
0
Super place to spend a vacation. However, no activities for teenager. Only for older (40) and over adults.
Kevin Marron
Dec 31, 1969
0
Great service. Lovely hotel.
Vanda Jessopp
Dec 31, 1969
0
Delicious food.
Kathleen Collyer
Dec 31, 1969
0
The service at this hotel is outstanding!
Ricardo Gouveia
Dec 31, 1969
0
Good and Friendly Hotel. With colourful sunrise
Ivy Sickelmore
Dec 31, 1969
0
Not for children adults only I would say
Michelle Bailey
Dec 31, 1969
0
Great service, nice relaxing vibe, clean and pleasant environment.
Martin Sherriff
Dec 31, 1969
0
Gret hotel brilliant service
A Bee
Dec 31, 1969
0
This hotel is in a fantastic location with direct access to the rocky beach. Rooms are in good condition and the whole complex was very clean. The buffet had good choices, even being vegetarian I had lots to choose from. Staff was super-friendly. But the best thing were the local cats!
Brenda Griffith
Dec 31, 1969
0
Super hotel, high standard of food, service and accommodation. Would definitely recommend.
MIchael Olney
Dec 31, 1969
0
The hotel is great!staff really can't do enough for you.great rooms.pool area great. Always beds available.Restaurant very good food fab and staff yet again absolutely fantastic
Kenny Dodds
Dec 31, 1969
0
Very nice hotel ,food very good,service very good
Sandra kilner
Dec 31, 1969
0
Best hotel ever. Celebrating our 50th wedding anniversary. Staff couldn't do enough. Fantastic choices of food. Can't praise this hotel and staff enough. Everything was perfect. Would certainly return.
Mike Braddock
Dec 31, 1969
0
Quality hotel great food and drink fantastic staff
David Bell
Dec 31, 1969
0
Great hotel, great service and staff who can't do enough for you. What's not to like?
John Wharton
Dec 31, 1969
0
A relaxing place to stay, good food and good staff
Maciej S
Dec 31, 1969
0
Peace, silence, cleanliness, friendly staff, I did not expect anything more...
Paula
Dec 31, 1969
0
lovely hotel, nice staff, delicious food.
Me
Dec 31, 1969
0
Rooms very comfortable, clean and spacious. Food very good and lots of choice. Bar service a bit slow. Indoor pool is slightly warmer than outdoors and our continental friends dislike wearing clothes in the sauna
Shirley Waldock
Dec 31, 1969
0
Such a friendly hotel - even though it is an all inclusive. Enjoyed every minute
Sue McIntyre-Walker
Dec 31, 1969
0
Love this place, made very welcome, food excellent, staff wonderful room good size
Silvia Fernandez
Dec 31, 1969
0
Excelente trato por parte de todo el personal. La comida de calidad, variada y todo exquisito. Las cenas de gala de Navidades fueron de lujo. El chef español Pedro es increíble y nos hizo sentir cómo en casa.La habitación vistas al mar de 10
Victor Garcia
Dec 31, 1969
0
Muy buen hotel. El buffet súper variado, cambia cada dia; las habitaciones, aunque anticuadas están bien de tamaño y tienen de todo; los servicios, tanto las piscinas como el resto(dardos, petanca, tenis...) están bien. Muy responsables con tema Covid
Javier Jimenez
Dec 31, 1969
0
Buen servicio, empleados muy atentos y serviciales, muy buenas vacaciones en madeira
Geri BDN
Dec 31, 1969
0
camarero Ruben y en recepciónMaría y Miguel. Si buscas un hotel tranquilo para estar en familia te lo recomiendo.
Leni Nobrega
Dec 31, 1969
0
El desayuno es espectacular. Recomendado 100%
Rodolfo Hernández
Dec 31, 1969
0
Es un sitio bellísimo, cómodo y espectacular.
Carlos Maher
Dec 31, 1969
0
El personal es muy amable
Jose Maria Montero
Dec 31, 1969
0
Regentado por un Español Internacional
Joan Corominas
Dec 31, 1969
0
Buen hotel tanto en calidad, servicio y prwcio
Sarah Cabral
Dec 31, 1969
0
Poca variedad en la comida
Fatima Figueira
Dec 31, 1969
0
Excelentes vistas
Mari Carmen Aragon
Dec 31, 1969
0
Hotel precioso pero demasiado tranquilo
Hugo Quintal
Dec 31, 1969
0
Espectacular
F Salvador
Dec 31, 1969
0
Lugar Mágico...
Lara Loup
Dec 31, 1969
0
Lindo hotel. Os massagistas são demais. Massagem barata e ajudou imenso com as dores que tinha nas costas.
Łukasz Klu41
Dec 31, 1969
0
Hotel położony nad samym oceanem. Wystrój, obsługa i jedzenie typowe dla tej sieciówki hoteli - bardzo dobre. Do centrum Funchal ok 10-15 min samochodem. Jest tez bezpłatny autobus hotelowy :) Bardzo dobre miejsce pod względem logistycznym do eksploracji całej wyspy.
M. W.
Dec 31, 1969
0
A big Old fashioned style hotel between Funchal and airport. Nice and very helpful staff. Great mediterranean cousine and tasty drinks. Highly recommended
Christine Anders
Dec 31, 1969
0
This hotel is five star all the staff are first class and work very hard to keep there guests very safe during this covid 19 epidemic..I wouldn't hesitate to go back to a RUIhotel..nothing is too much trouble..the food is amazing as is the hotel .
Artur Kaminski
Dec 31, 1969
0
80-er Jahre Bunker der nie modernisiert wurde, bestenfalls für ü80 geeignet oder als Quarantäne Absteige. Auch die Qualität des Essens ist bestenfalls mit eine einfachen Kantine vergleichbar. Hier komme ich nicht wieder.
Mike Simion
Dec 31, 1969
0
Great hotel with an amazing view . The placement is magnificent, right at the ocean shores. Service is great , incredible food . Rooms might need a bit of renovating , but it was not a problem for me personally .
Boris Flore
Dec 31, 1969
0
Der Service, die Freundlichkeit ist in diesem Hotel der Wahnsinn. Wir sind vollkommen zufrieden und werden mit Sicherheit wieder Urlaub in diesem Hotel machen.
Jozefbodi Bodilino
Dec 31, 1969
0
Ein echte Palace , und Riu Standard ist immer ein Grund zu besuchen
Luisa Aveiro
Dec 31, 1969
0
Muito bom!
Mortin 320
Dec 31, 1969
0
Muito bom!
913terryj
Excellent hotel
4
Very good hotel and an enjoyable holiday. Honest review as follows
Check in: one of the friendliest and warmest welcomes ever experienced. My wife is a wheelchair user and we were given a disabled...
alison66500
Family Stay
4
Stayed as a family group of 13 . Looked after us very well always found a table for us all to eat together in the evening. Only negative is some of evening entertainment was definitely not family...
rahems2022
Paradise
5
The place was very bright and inviting. The views from our room, pool and dining were breathtaking! Everyone there was so nice and prompt with their service. I would go back there in a heartbeat! It...
