“Once I got there I had roaches in the room and the room was not very private we could hear the neighbors and vice-versa so I decided to move rooms, Joamie Vazquez took really good care of us and moved us rooms. From there it went down hill. Hector gave our room to someone else and had to relocate us to another room that the A/C didn't work properly. After we came back from lunch our keys deactivated so when I told him the key card didn't work he automatically said no mask no service, we quickly put on our mask out of respect and understanding but what he did was tap a sign on the plexiglass which said (No Mask, No Service) he the said see this you must obey this talking to us like children. After that a couple came in not wearing mask and didn't tell them anything about putting on a mask.. After that incident they're was another incident when my girlfriend brought our dog to go to a restaurant that also caters to dog. She was waiting in the lobby and he automatically yelled at her saying has that dog been staying in that room this whole time you understand that is an extra charge to the room, she said no and proceeded to call her a lier. We then left to leave the dog back at her house and then I asked him what was the issue between us since we got here you have been rude and disrespectful to us since we got here, I told him we pay you for good quality and respectable service. He said if there is an issues you can gladly leave and find somewhere else to stay, I then responded is that how you treat guest that stay in your establishment why can't you be professional. He then saida get off my property i would not take this disrespect from you, with that he deactivated my room keys and told me to leave i told him not without my belongings in the room he then perceived to call the police saying I was not leaving the property and being threatening. Once we grabbed our belongings he didn't want to offer us a refund. I would not stay here again unless he no longer works for the woodspring.”

“Planned on only staying here for a week until we could find a more permanent place. The rate and the rooms were clean and had no issues we just stayed. Great place not dirty or old I left my truck with things in the back all the time and no one ever touched anything. Would recommend to anyone.”