Experience Luxury at Fiesta Americana Acapulco Villas in Breathtaking Acapulco, Mexico

Steve M

Oct 21, 2021

4

Nice Hotel! Right on the beach. Rooms were in good shape with comfortable beds. Decent food.

Gilberto Maldonado

Sep 20, 2021

3

I didn't have a good experience, they didn't have my reservation and therefore I had to wait over 40 min to be able to check in, if it hadn't been for the customer service manager, Mauricio, they would have asked me to use another credit card to "guarantee" payment for my stay, when I had already fully paid for it. The hotel is old and although it's been renovated, there are many areas in which you can observe the decay it's suffered. Elevators where not working properly and they were mostly crowded, which during a pandemic is not ok. Food served during breakfast was lacking in taste. Swimming pool facilities were adequate and kept in general good conditions. Good views of the Bay from hotel rooms

Veronica Calzada

Mar 30, 2021

3

Annual maintenance fees are always billed on time, however when you try to make reservations they always claim that there is no availability, then you call the hotel directly and guess what yes there is availability, then you have to call back to insist on getting your reservation fulfilled. Now when you visit the spa if you are lucky and find an availability with the only one therapist they have, check out the massage table (legs and head rest) those are falling apart she has to interrupt your massage to put those back together.

Emilio V

Sep 16, 2020

1

Mold smell all throughout the hotel including inside the rooms and bathrooms. Rooms are large but ran down and outdated since 1990s. Elevators are old and taking forver to come. Restaurant food is also trrrible. Stuff doesn't speak English. Only good thing is the location.

Dani_Reyes Idea

Sep 12, 2020

5

Beautiful place, great service👌🏻

Romeo Orozco

Aug 27, 2020

2

Very old, even thought it has been remodeled, several promoters everywhere. Not for my vacation .

Hector

Jan 23, 2019

4

Great attention. Everything fine, except for paying 100 pesos per day for parking

Verified Hotel Guest

Jun 04, 2018

4

The location and good service.:)) When you are at the beach area, they do not have waiters service.

Lucy

Aug 02, 2017

5

The pools

Verified Hotel Guest

Jul 05, 2017

5

This is a clean facility in a prime beach front location. We were visiting from Texas, and felt welcomed by the staff. The onsite food is great, and the pools are great. Please provide a bigger selection of English speaking tv channels for guests visiting from primarily English speaking countries.

Leslie

May 01, 2017

1

Poor check in, poor service.

hyoeunp2020

Good place good service

5

Good place to visit. I am visiting here 3 times and all experience were good. It is not fancy new building but good to stay with family with relax. I only miss Starbucks which were here right next to...

299jennr

Highly recommend staying here

5

Checking in was a bit of a hectic mixup but Mauricio, the hotel manager took care of things and made things right. Every single staff member was extremely friendly and helpful even if we didnât...

Rodolfo A

nice views/ over crowded. not for couples.

3

rooms are good. staff very friendly. beach area is not good, full of local vendors and local tables . not friendly area at all. hotel crowded of families. not for couple vacations. for sure will not...

Fiesta Americana Acapulco Villas, Acapulco

Fiesta Americana Acapulco Villas

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