Sheraton Lake Buena Vista Resort
12205 S Apopka Vineland Road, Near Disney's Typhoon Lagoon Water Park, Orlando, FL 32836, United States
Rating
3.6
GreenLeader
2024
Price Level
$$
Rooms
486
Pets
Yes
27
May
Sheraton Lake Buena Vista Resort, Orlando
Price & Availability
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Overall
Good
3.6
1576 reviews
5
779
4
764
3
521
2
261
1
250
Customers Review
Location 5
Cleanliness 3.7
Comfort 3.9
Neighborhood 4.3
Amenities 3.7
Condition 3.6
Recomendation 100%
“The staff was friendly, and the hotel is close to Disney World , but that's about it. The hotel is very outdated to say it's the Sheraton. The location is a very noisy one. We had trouble sleeping due to the thin walls. They charge you for parking, but after 10pm there are literally NO parking spots available. If you are forced to park away from your building, good luck finding your room. The hotel is confusing and you can get lost. The shuttle to Disney is $8/person/day. It is not free like the website advertises. And to add insult to injury there is no housekeeping. We had to clean our own room. The towels smelled like mold and the bathrooms are so tiny. The bed comforter is very thin. My daughter felt ill every time we entered the room and even vomited 2 nights in a row. One night, someone knocked on our door and ran away. It was a disaster and would definitely not recommend anyone stay here.”
— B S
“We stayed 2 nights at the Sheraton Orlando Lake Buena Vista, although I can go somewhere else and get a slightly larger room for less money (we had a king bed standard room, with large screen tv, safe, and balcony), I was extremely happy with the level of customer service we received. From check in to check out we were taken care of. I didn't catch her name but the woman working the front desk was awesome, and even some of the staff who were cleaning the rooms asked us if we needed a bottle of water for our second night as we passed by them in the hall. I'll likely stay here again.”
— Jesse E
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