Luxury Accommodations at Iberostar Cristina in Playa de Palma, Majorca, Spain

Paula Leitão

Nov 11, 2020

3

Nota mais correcta seria 2.5 Pessoal simpático mas com muita pouca formação, quartos espaçosos mas com pouca arrumação, perto da praia. O restaurante não possui variedade e a comida é apresentada em travessas pequenas cuja justificação pode ser para uma comida mais fresca e substituição rápida. No entanto não é o que acontece pois sendo travessas pequenas com 5/6 pessoas fica vazia e a maioria das vezes não é uma reposição rápida. A recolha de pratos é também muito demorada e no jantar os empregados pressionam o cliente para jantar rápido para prepararem as mesas para o pequeno almoço (tudo isto por volta das 20.30). O que oferecem para comer a meio da manhã e da tarde não se aproxima de modo nenhum a um tudo incluído que um 4 estrelas deve oferecer. A oferta limita-se a restos de bolos do pequeno almoço, umas sandes pequenas com chourição, amendoins e batatas fritas de pacote, bananas e iogurtos (sendo apenas alguns com sabores e a grande parte iogurtes naturais que ninguem come). No bar não sabem preparar bebidas e algumas bebidas são cobradas nomeadamente smoothies (valor aproximado de 2.75 eur). Os gelados também são cobrados metade do valor afixado que julgo ser 1.80 eur. Por duas vezes quando solicitei um smoothie informaram logo que tinha de pagar mas quando trouxeram à mesa em modo de simpatia dizem que não temos nada a pagar. Não sei se é estratégia dos empregados na caça à gorgeta ou se é táctica do hotel de modo a desmotivar o consumo de certas bebidas.Quanto à limpeza nos quartos é regular mas nos espaços comuns deixa a desejar. Recolha de lixo na piscina após o almoço, com lixo que seguramente não era do dia e recolhido pelo nadador salvador .Decoração à primeira vista bonita mas com falta de glamour. Caro para o que oferece.

Andreia Gregório

Nov 11, 2020

5

Hotel Fantástico, refeições variadas,animação no hotel, ótima piscina, limpeza top! Funcionários muito prestaveis! Recomendo

Babu Kj

Nov 04, 2020

5

Hemos Estado alojado en este hotel. Un sitio encantador. Mejor que muchos 5 estrellas. Gente cordial, amable, servicios. Comida espectacular. Habitación espaciosa y muy limpia

Ana Garcia

Sep 11, 2020

5

Excelente hotel muy bien ubicado, a tan solo 3 minutos andando a la playa del arenal. Todo el personal del hotel súper amable y atento. Instalaciones modernas y con bastantes medidas de higiene que hacen que te sientas más seguro. Comida de buffet libre muy rica y variada. Volveremos seguro!

Christian Krautlager

Sep 11, 2020

5

Buena estadía, la limpieza del hotel está bien organizada y la.mejor comida de la isla esta en este hotel, lo recomiendomiendo 100×100.

Siegbert D'Haese

Aug 18, 2020

4

Good food and nice pool to hangout with kids

Roberto Costa

Aug 11, 2020

1

Cheguei as 21 horas pedi jantar em TI estava fechado nao jantei nao havia nada nem para a criança. Pessoas partilhavam camas da piscina cadeiras do bar e nao eras desinfetadas pessoas circulavam no elevador sem máscara portas comuns fechadas toda as pessoas tocavam nos puxadores forte ponto de contagio no pequeno almoço toda a gente mechia no manipulo do sumo de laranja so limpavam a mesa a cadeira so se tivesse migalhastive medo de estar neste hotel nao havia cuidado por causa do covid 19

Gamer 11

Aug 11, 2020

1

Cheguei as 21 horas pedi jantar em TI estava fechado nao jantei nao havia nada nem para a criança. Pessoas partilhavam camas da piscina cadeiras do bar e nao eras desinfetadas pessoas circulavam no elevador sem máscara portas comuns fechadas toda as pessoas tocavam nos puxadores forte ponto de contagio no pequeno almoço toda a gente mechia no manipulo do sumo de laranja so limpavam a mesa a cadeira so se tivesse migalhastive medo de estar neste hotel nao havia cuidado por causa do covid 19

Lola Guimaraes

Aug 11, 2020

1

Teria muito a dizer quanto aos cuidados covide 19, estava no segundo andar, por minha própria vontade não usava o elevador subia as escadas mas nas entradas portas com grandes molas ,,então toda a gente punha as mãos nos vidros e puxadores chegamos abrir para trás as portas mas logo eram fechadas, não havia grandes cuidados ..só faziam regras no restaurante .porque lhes convinha cortaram lanches as crianças só tinham doces todos os chegamos as 21horas não havia nada para comer só serviam bebidas foi uma má experiência não voltarei para este hotel também na parte das piscinas era gente aos molhos não havia cuidado nenhum em fim deixa muito a desejar não desinfetavam mesas e cadeiras da piscina

Joaquín Zapata García

Aug 11, 2020

5

Un lugar extraordinario para pasar unos días en familia. Personal amable y servicial. Cocina esmerada. Y una gran concienciación en todas las medidas de higiene y seguridad. Deseando volver a visitarles.

Dave Staal

Jul 26, 2020

5

Super good hotel with many facilities. Like a big swimming Pool and big rooms The food was also amazing every time of the day!! The staff is also very kindly and cool Pablo was the waiter for the restaurant and he was so nice and chill simply the best😁 Gr Dave

Alberto Marques

Jul 11, 2020

5

Um hotel formidable boa organisacao por causa do Corona virus empregados formidaveis comida boa PARABENS

Caty T. M.

Jul 11, 2020

5

Muy buen hotel, las vistas que nos tocaron fueron fantásticas. La comida estaba riquísima, el personal de comedor y bar muy agradables y simpáticos. Muy recomendable

Pruden Ruiz

Jul 11, 2020

5

Hotel muy acogedor. Comida variada y de calidad. A pesar de las nuevas normas de seguridad para personal y huéspedes ha sido unos días geniales.

Salvador Pedro Lorca Busquets

Jul 11, 2020

5

Por su tranquilidad

Fernanda Silva Silva

Apr 11, 2020

5

Férias fantasticas

Jay Bo

Jan 11, 2020

4

A lovely hotel. The food in the restaurant is really good and so much choice. We hate buffets but this catered for all. It gets real busy though at the buffet so if your staying here for a while try the quieter times. Staff are all super friendly and couldn't do enough for you. If you want value and you can get a good deal, then stay here.A few minutes walk from the most amazing promenade for walks. The sea is right there. Grab the bus 25 into Palma for €1.50 each. Takes 35 minutesLost 1 star due to Basic rooms are not big, but nice. The balcony helped.Family rooms much bigger but cost lots moreSingle beds pushed together (although it's ok, a gap can appear, we prefer to sleep together) and no doubles at all in any rooms no matter what you choose. No kettle in the room but I asked and got one easily.Can be noisy in the corridors, but that is not the hotels fault.

Håkan Eriksson

Jan 07, 2020

4

Very nice hotel. The breakfast was amazing. Rooms are neat. The bar was nice and we had a great time. Stayed there two times the same week. Both with and without the all inclusive option. I including it.

Maria Da Silva

Dec 11, 2019

5

Um sítio muito bom,acolhedor, pessoal muito simpático,os quartos muito limpos,com bom funcionamento.

Alva Rpaez

Dec 11, 2019

4

Estancia muy agradable, propiciada especialmente por la mayoría del personal de este hotel, siempre dispuestos y muy agradables. La habitación era muy espaciosa y funcional, me encantó la política del hotel de nada de plásticos. Los buffets y comidas eran un mundo paralelo de satisfacción y disfrute permanente🤤

Faye Kingswell

Nov 30, 2019

5

From start to even after our holiday has been completed we have had nothing but 5star treatment from all the staff at Iberostar Cristina! The food was amazing, the hot buffet had a variety to chose from and varied some aspects every night, there is a section to get food cooked in front of you to your specification. The family room we had was the perfect size for our family of four. With a selection of channels that can be listened to in English for when we put the kids to bed. Due to the time of year the outdoor pool was closed but the indoor pool was open and was perfect for families and even lone swimmers. Throughout the entire holiday the staff have been friendly and accommodating, even going out of their way to offer help when my daughter was poorly and got sick in the bar area. After leaving the hotel we realised that our daughter had left her favourite stuffed animal in the room after taking out of the suitcase. I emailed the hotel and they have spoke to cleaning staff and located the missing stuffed toy which we are getting sent out to our home address! All round perfect experience and we can not wait to book here again!

Linda Hermanson

Nov 26, 2019

2

We came back after we had already been for 8 days a few weeks to stay another 8 days. First holiday was lovely but not the second one. We were ignored by the restaurant staff at breakfast and dinner. We tried to order drinks and got left sitting trying to get the attention of the staff to take our order. Germans seemed to get to best attention than us English. We came out of our evening meal one night and sat down on the blue sofa waiting for the show to start. A German couple told us to move as they were saving the chairs for 10 of there friends. I said well no one is sitting here now, they shouted at us so much we felt intimidated and frightened so we had to move. We were pushed out of the lift one morning as 3 Germans told us we had to get out the lift because they had saved it for there friends to get in. They got there own way each night while we tried to watch the shows. Management didn't seem to say anything to them even when they were so nosey while a lady was trying to play a violin. It has put us off coming back to your hotel again. My husband has been diagnosed with Dementia and we are trying to have as many holidays while we both still can, but this last holiday at your hotel was too stressful for the both of us.

Trini and international cooking with Giselle.

Nov 11, 2019

5

The food at this hotel was to die for it was just amazingly well cooked. The hotel was really clean and nice looking inside. I would deffo recommend.

debrah873

50th birthday break

5

We arrived early and our room wasn't ready but we were given a complementary lunch while we waited which was very much appreciated and delicious. The room was spotless and cleaned every day , the...

ssandal7

Great holiday even with bad weather.

5

We visited this hotel back in Nov 2018 as a group of 15 and cannot fault the hotel and the service. The entertainment team made such an effort in getting to know our group as it rained all week...

Trek31061889457

Christmas in Majorca

5

My holiday was booked through Jet2Holidays for 7 days stay . We stayed in the family room pool side view and it was very tidy well maintained , cleaned every day , towels replaced , bedding made up...

GlobeTrotting820868

Nice hotel

5

Room very good and clean . Good facilities pool area and swimming pool good night size , restaurant area very clean and location with the beach on the door step Food good could be hotter on...

jktiw

couple holiday

5

we stayed here for one week .The hotel and the food is lovely.Its a shame the weather wasnt great.But the food was some of the best I have had in a hotel. The staff were very nice and helpful.Will...

MarieQ1201MI

Great holiday in Palma de Mallorca

5

It was great time spent at the hotel Iberostar Cristina. There is nothing I was not satisfied with. Staff always helped. The hotel is wonderful and very clean. Food was delicious. We felt at the...

Iberostar Cristina, Playa de Palma

Iberostar Cristina

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Iberostar Cristina, Playa de Palma

Iberostar Cristina

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