Orchard Street Hotel
163 Orchard Street, In New York (Manhattan), New York, NY 10003, United States
Rating
3.8
Certificate of Excellence
2018
Price Level
$$$
Rooms
50
Pets
No
18
Mai
Orchard Street Hotel, New York
Orchard Street Hotel
Price & Availability
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Overall
Good
3.8
443 reviews
5
97
4
93
3
32
2
11
1
12
Customers Review
Cleanliness 4.2
Comfort 3.7
Neighborhood 4.6
Amenities 3
Condition 3.9
Recomendation 81.4%
“Located in a great location but not everything I expected. The rooms are smaller than a college dorm room. Had no TV service for both nights I stayed had no towels the first high I stayed. There was no WiFi service at all. Ask upon leaving the establishment for a discount for my inconvenience. Was told I would receive an email from the manager. After no email nor phone call. I called to find out they still have no phone service nor internet service to this day. I still have the receipt because I do plan to go back and get my discount. I'm still mad at Hotels.comfor not intervening in some way. Especially since the hotel is listed on there site but doesn't have a legitimate phone number or email to contact the company when Hotels.com customer's have a complaint. I would never go back there again.”
— Lewis Hagan
“The hotel is shut down and boarded up but still accepting payments. They have no reception, phone line, or email. I told everyone in my family to go there and we all had to change our plans last-minute after reading the Google reviews. You need to call the Redford Hotel to get a refund or redeem the stay at the Redford instead.It’s a shame because I used to love this place when it was open!”
— Marilee Turscak
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