Swissôtel Chicago
323 East Upper Wacker Drive, Near Chicago Riverwalk, Chicago, IL 60601-9722, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
661
Pets
Yes
16
May
Swissôtel Chicago, Chicago
Price & Availability
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Overall
Excellent
4.3
1806 reviews
5
3098
4
1631
3
594
2
311
1
233
Customers Review
Location 4
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.6
Amenities 4.2
Condition 4.5
Recomendation 81.5%
“Hotel has an amazing view of Lake Michigan if you are on top floors. You are right off of the River Walk which has nice outdoor seating and you can take boat rides. Walking distance from an abundance of shopping and food either direction you go. The only negative is the parking. It was interesting. The garage has very low ceiling and is weirdly designed so drive slow. Staff was nice and helpful. The first night we were placed in the wrong room and had to wait until the next day to rectify due to no availability. We were compensated for the mix up and given $50 credit for room service. I will definitely be visiting again.”
— Theresa Ousley
“Estuve en en hotel por tres noches, las camas muy cómodas, la ubicación de hotel es muy buena, no le doy cinco estrellas por que te cobran 20 dólares extra por el Internet y otros complementos que tienen cuando tú ni siquiera lo solicitas, también por que no limpiaron el cuarto más que una sola vez, y por que te ponen botellas de agua en el cuarto que tienes que pagar a 8 dólares 🙄 si las tomas,probablemente elegiría otro hotel la proxima vez.”
— Fedra Cruz
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