Arsenal Hotel
Calle del Arsenal No 8B-58, Near Clock Tower, Near Cartagena Fishing Club, Cartagena, 13001, Colombia
Rating
4.5
Travelers Choice
2021
Price Level
$$
Rooms
72
Pets
No
from $ 1,055.23
18
мая
Arsenal Hotel, Cartagena
Price & Availability
Select your room
Standard Double Room ·
Bed & Breakfast
Non Refundable
Standard Queen Room ·
Bed & Breakfast · Queen
Holiday offers - Package Rate
Non Refundable
Standard Room ·
Bed & Breakfast · 1 Queen Bed
Member’s exclusive price
Non Refundable
Standard Double or Twin Room ·
Bed & Breakfast · Double or Twin
Holiday offers - Package Rate
Non Refundable
Superior Double or Twin Room ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Superior Double Room (Garden View) ·
Bed & Breakfast
Non Refundable
Superior Double Room ·
Bed & Breakfast
Non Refundable
Habitación Superior Con 1 Cama Doble O 2 Individuales ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Superior Twin Room ·
Bed & Breakfast
Non Refundable
Superior Room ·
Bed & Breakfast
Non Refundable
Luxury Room ·
Bed & Breakfast
Non Refundable
Luxury Double Room ·
Bed & Breakfast · Double
Holiday offers - Package Rate
Non Refundable
Habitación De Lujo ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Luxury Room (with View) ·
Bed & Breakfast
Holiday offers - Package Rate
Non Refundable
Luxury Room (Bay View) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Room (City View) ·
Bed & Breakfast
Non Refundable
Luxury Room (Street View) ·
Bed & Breakfast
Non Refundable
Doble Deluxe Vista Mar ·
Bed & Breakfast
Non Refundable
Standard Room (Sea View) ·
Bed & Breakfast
Non Refundable
Habitación Luxury Vista Bahía . ·
Bed & Breakfast
Non Refundable
Deluxe Room ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
587 reviews
5
174
4
87
3
29
2
13
1
8
Customers Review
Value 5
Location 4.4
Cleanliness 4.7
Comfort 4.4
Neighborhood 4.6
Amenities 4.3
Condition 4.5
Recomendation 85.4%
“I had a very disappointing experience at Hotel Arsenal, Cartagena Colombia. Unfortunately, my favourite earrings were STOLEN. I was very careful and followed the instructions given by the staff members to put everything on the safe box when we were not in the hotel room. However, one morning I forgot to put the earrings back into the safe - I had put them on my bedside table before going to sleep. I was hoping to find them where I left them when I came back into the room - as it is a highly recommended hotel with a rating of 8.5 on Booking.com. I was not expecting that my belongings were going to be stolen. I reported the incident with the manager at reception, who kindly helped me looking for them in the room - again. But unfortunately we were not lucky to find them.
They opened a case, in which they stated "I had lost them when I left for breakfast". This information was not accurate and it just verifies that the earrings were taken by the staff members - as the hotel room was not accessible for anyone else but the guests and the staff.
You can't really trust an establishment where your belongings go missing and nobody can explain how it happened. I am sharing this story as I would not want anyone else to go through the stressful situation of not really knowing your stuff is safe, or whether people are going to take it while you are absent. Very disappointed and disheartened by this awful experience.”
— Antonia Del Castillo
“Lugar de primera, cocina de autor y la vista desde la piscina es maravillosa.”
— Guisela Espinoza
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