Catalonia Playa Maroma
Federal 307 Chetumal-puerto J. Km.360+250 Punta Maroma, Near Maroma Beach, Playa Maroma, 77710, Mexico
Rating
4.2
Price Level
$$$
Rooms
407
Pets
No
from $ 2,000.00
24
мая
Catalonia Playa Maroma, Playa Maroma
Price & Availability
Select your room
Habitación Premium (2 Adultos). ·
All Inclusive
Non Refundable
Premium Double Room ·
All Inclusive · Double
Non Refundable
Premium Double or Twin Room ·
All Inclusive
Non Refundable
Habitación Deluxe Premium (2 Adultos). ·
All Inclusive
Non Refundable
Premium Deluxe Room ·
All Inclusive
Non Refundable
Premium Room ·
All Inclusive
Non Refundable
Premium Deluxe Double Room ·
All Inclusive
Non Refundable
Premier Deluxe Double Room ·
All Inclusive
Non Refundable
Superior Room ·
All Inclusive
Non Refundable
Superior Double Room ·
All Inclusive
Non Refundable
Doble/twin Superior ·
All Inclusive
Non Refundable
Doble Privilege ·
All Inclusive
Non Refundable
Habitación Superior (privileged) ·
All Inclusive
Non Refundable
Doble Superior ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
212 reviews
5
5203
4
3644
3
1126
2
466
1
376
Customers Review
Cleanliness 4.4
Comfort 4.4
Neighborhood 4.5
Amenities 4
Condition 4.2
Recomendation 100%
“El primer día me ROBARON de la balija un suéter, en 48 hs se contactaban para darme una respuesta que nunca me dieron. La comida es medio pelo, los postres no son ricos. A cada rato quieren que les des propina. La ubicación es media trasmano, para salir hay taxis y son carísimos”
— Lucia Baretta
“Currently staying in this resort. Let me tell you, if you have reservations here and have been to other resorts in the region before, CHANGE YOUR RESORT BEFORE ARRIVING! We are stay in the privileged romance room. If this is how we are getting treated I feel sorry for the people in the basic rooms. We booked in Dec 5, 2021 till Dec 19, 2021. We have not eaten in 24hrs due to the sanitary conditions of this resort. They rinse cups at the pool in standing water that sits there all day. While at the buffet yesterday I found mouse droppings on our table. The food is horrible whether at one of the restaurants or the buffet. Customer service does NOT exist here. We usually stay at the Grand Sunset Princess which is just a short distance from this resort. While the Princess has its short comings the customer service is second to none. We have asked 5 times to have our fridge replaced and have been told there is nothing wrong with the one we have. This fridge doesn't cool or keep anything cold. In my opinion the fridge is closer to a microwave than cooler/fridge. We were told they were going to send us to another resort yesterday. Today, the story has changed. We are here celebrating our anniversary and my wife's Birthday (Dec 8). It definitely will be an unforgettable vacation... We are by far picky people, but when it comes to health protocols especially with Covid this is not acceptable. They can say they follow health guidelines and are in compliance all they want.Please people for your safety and the safety of your family, please do NOT stay here. Please read all the other negative reviews. Those reviews are accurate. While in Playa a couple days ago even the locals said that this resort is not good. The positives to staying here, the beach is gorgeous...9 Days left. This is worse than prison.... Room# 4114 aka cell#4114It goes without saying, the 1 star is only because I have to choose between 1-5”
— Ben Rosset