Hilton Grand Vacations Club The Grand Islander Waikiki Honolulu
2023 Kalia Road, Near Royal Hawaiian Center, Honolulu, HI 96815, United States
Rating
4.5
Price Level
$$$$
Rooms
411
Pets
No
22
мая
Hilton Grand Vacations Club The Grand Islander Waikiki Honolulu, Honolulu
Price & Availability
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Overall
Wonderful
4.5
364 reviews
5
496
4
241
3
85
2
47
1
40
Customers Review
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.3
Amenities 4.4
Condition 4.6
Recomendation 81.1%
“The Hotel was amazing! I stayed at The grand Islander with its own private check in/check out. I loved the Hilton Village, it was really an amazing atmosphere with amazing views. I had the 2 bedroom suite partial ocean view(see image below). The location was near everything, the Ala Moana shopping center close, also close to the ocean, lots of restaurants and stores. The only complaints I would have is that the Hawaiian water( we were supposed to get 6 on arrival and we did not up until the last day of our stay). I wish they had some already in the room. That was a bummer. I also asked for tea bags because my mom doesn't drink coffee and they couldn't bring us any. Also, I am a Gold member for Hilton Honors. We are also getting two waters daily but I don't like that I have to wait at the front desk to get it. It states to go to the concierge, but they tell me to go to the front desk. I don't understand why they can't go around the front desk and get it for you. I think customer service at the desks needs some work. But the housekeeping service was really good.”
— Stephanie Deborba
“As an Elite HGV Owner, I do have a higher set of expectations than many. Additionally, I am also HHonors Lifetime Diamond as well.
Purchased at the GI back when it first opened in 2017. I've stayed at the GI several times since the purchase, but like many things being shut down for 2½ years some things are not as luxurious as they were 5 years ago. Overall I would still give the property 4-stars, but some thing have not returned to PRE-COVID.
One of these is the Owner Lounge on the 3rd floor by the pool. Unlike originally, there are no snacks or drinks provided...NONE! Not even water! This is a huge disappointment for me as since check-out is a 10:00a mandate with no exceptions (another disappointment this trip). I always take an evening flight back to the Mainland, so I usually just relax at the Owner's Lounge. I did the same this trip, but for several hours longer than I really wanted. Just disappointing.
The suite I had this week was a 2 BR/2 BA corner suite. The views on the 2 patios were very nice. Overall the quality of everything in the suite was good and fully functional.
Again, I would recommend The Grand Islander.”
— Jeff Hollis
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