W Chicago Lakeshore
644 North Lake Shore Drive, Near John Hancock Center, Chicago, IL 60611-3017, United States
Rating
4.1
Certificate of Excellence
2018
Price Level
$$$$
房间
520
Pets
Yes
28
May
W Chicago Lakeshore, Chicago
Price & Availability
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Overall
Very Good
4.1
1113 reviews
5
1082
4
575
3
312
2
156
1
139
Customers Review
Location 4.7
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.6
Amenities 4
Condition 4.2
Recomendation 86.9%
“Everything about this hotel was perfect. Amazing service, great location--a walk away from Navy Pier and a walk the opposite direction to the Chicago River. Super cool ambience in the hallways, lobby, and in the room itself. All amenities (including the room itself) were also very clean, which is well appreciated nowadays.
Also captured some spectacular shots, this hotel has some amazing views and architectural elements. Perfect for someone who loves taking photos too.”
— The Photography Twins
“Booked a room with a lake view. Got up to the room and noticed in the bathroom there was fecal matter on the shower curtain. I called down to the front desk and they were going to send someone up to the room. No one ever came so I went down to the front desk myself. They had no other rooms and so they canceled my reservation and told me a manager would call the next day to follow up. I had not heard all week so I called myself and they wrote up a case #. Still didn't hear back so I called again. The manager was going to follow up to get the refund processed. I have never had such a horrible experience at a hotel. I was late to the event I had that evening and had to find a hotel last minute. I will not be staying at the W again. I wonder if the room was even clean in the first place. Why housekeeping would think that would be okay to leave on the shower curtain. I highly suggest not staying here.”
— Maria
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